Manager, Process Improvement (Sam's Club)

Position Summary...

If you are a dynamic individual, excited about the opportunity to help drive our business goals by developing innovative initiatives and processes, this might be the role for you. In this role, you will have the opportunity to analyze data, identify areas for improvement, and create sustainable solutions that make a real impact. You will collaborate with cross-functional teams to streamline operations and enhance our enterprise projects, all while staying ahead of industry trends. Your expertise will help shape our long-term strategies and lead transformative change initiatives. Additionally, you will play a key role in establishing strong relationships with stakeholders, and ensuring we uphold our company's values and ethical standards. Join us to make a difference and be part of an exciting journey!

What you'll do...

• Develop Initiatives and Processes: Drive business goals and objectives by analyzing data and evaluating key business components. Identify gaps, opportunities, and needed improvements in key business functions.
• Manage Process Improvement Programs: Partner with cross-functional teams to develop operational strategies, simplify processes, and ensure proper controls and tools are in place. Monitor program performance and address post-implementation issues.
• Lead Change Initiatives: Execute transformational change projects, develop plans for process implementation, and manage expectations. Ensure positive change is adopted by all business partners and stakeholders.
• Coordinate and Oversee Activities: Develop and maintain relationships with key stakeholders, support plans and initiatives, identify improvement opportunities, and promote continuous learning.
• Develop Strategies and Best Practices: Collaborate with business partners to develop strategies, processes, and best practices through modeling, analyses, and industry benchmarking. Translate technical solutions into business solutions.
• Ensure Compliance: Support company policies and standards of ethics and integrity.

What you'll bring:

• Experience: Bachelor’s degree in Engineering, Supply Chain, Finance, or a related field, with a minimum of 2 years’ experience in project management, business strategy, or consulting. Alternatively, 4 years’ experience in a related area will be considered. A Master’s degree in a relevant field is preferred.
• Process Improvement: Passion for optimizing organizational efficiency. Proficient in applying methodologies for continuous improvement. Process improvement certification preferred.
• Project Management: Demonstrated experience in project management including coordinating tasks, timelines, and resources. Ability to manage and influence large matrixed teams effectively.
• Analytical Skills: Ability to identify business value, create compelling business cases, manage performance, and perform root cause analysis to drive improvements. Proficient in business analysis tools and software.
• Problem-Solving: Passion and tenacity for solving customer/member problems and driving meaningful and impactful solutions.
• Collaborative and Independent: Enjoy working collaboratively but can also execute projects independently and confidently.
• Strategic Mindset: Ability to critically think, develop, and manage new strategies/initiatives from inception to growth, aligning with company goals.
• Communication Skills: Polished communicator who can present data and information clearly and concisely. Ability to tell a story through meaningful data insights.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

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- Health benefits include medical, vision and dental coverage

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- Financial benefits include 401(k), stock purchase and company-paid life insurance

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- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see