Client Manager, Government - NY

The role of the Client Manager is to increase Westlaw and Legal Software Solutions revenue, usage and market share in government accounts in the assigned territory utilizing skills related to legal and investigative research, sales, and building relationships.

Candidate must reside in territory. NY is the preferred location.

About the Role:

In this opportunity you will:

• Attain assigned revenue account goals
• Provide high quality account management and customer support services to assigned accounts
• Assist with the development, negotiation, presentation and implementation of subscriber contracts
• Establish solid, long-term customer “trust relationships” and cultivate new business opportunities by diagnosing needs, presenting solutions and addressing customer concerns
• Educate customers on the benefits of Westlaw and Software Solutions over competitors and train customers for optimal productivity
• Partner with Sales Consultants to facilitate new sales
• Advocate for software solutions sales with internal colleagues, surfacing issues and enhancement ideas to drive technical improvements or product development efforts
• Coordinate training efforts with Research Specialists
• Coordinate local marketing and related efforts within assigned accounts
• Keep up to date on competitive activities in accounts and communicate information to peers and to management

About You:

You're a fit for the role if you have:

• J.D. Required 
• Strong communication, and presentation skills
• Field Sales experience strongly preferred
• Field Account Management and marketing experience strongly preferred
• Legal practice experience strongly preferred
• Customer service orientation and experience
• Proficient in MS Office/internet/Salesforce.com/mobile devices
• Able to work from home office and travel to customer locations 50% of the time with approximately 30% of overnight travel required.

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What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee;