NP/PA - Director of APP Services- Urgent Care - Grand Rapids, MI

Corewell Health Urgent Care is looking for an experienced Advanced Practice Provider (APP) with interest in leadership to fill the position of Director of APP Services for Urgent Care.  The urgent care group is 60+ APPs strong plus a handful of physicians. Responsible for implementing key initiatives and strategies for advanced practice providers (APP) services within the clinical service line. Implements long- and short-range plans that focus on APP performance, development, scope of practice, team-based models of care/utilization and recruitment/retention initiatives in collaboration with clinical service line leadership. Assure that a high quality of service and experience is provided and that all activities are in accordance with the Corewell Health mission, vision and standard of care. Position will typically be 30% administrative and 70% clinical in area of expertise or as determined by the VP, APP Services.

Team-based care is supplemented with medical assistants, radiology technicians, practice managers and access to consult all specialties for the Urgent Care Space. 

Urgent Care Hours are 8am to 8pm

Essential Functions:

• Implements and measures key initiatives and strategies for APP service within the clinical service line. Including but not limited to: team-based care models, quality of care, clinical service line growth, recruitment of top APP’s, team based care utilization, scope of practice, APP performance and professional development, APP engagement and citizenship, student education
• Develops and implements one (1) and five (5) year plans regarding people, program and service development in collaboration with the service line leadership. Maintains current knowledge and stays informed of current and future legislative issues as they relate to APPs.
• Actively engaged in the recruitment process of APPs within the clinical service line. Leads the APP onboarding/mentoring program and continuing education programs within the clinical service line.
• Proactive review and development of metrics related to clinical quality and performance, patient experience, and financial performance
• Provides leadership for the effective management of APP performance within the clinical service line. Coaches and mentors APPs and APP leaders.
• Proactive review and active management of financial performance and quality care, including prompt development of action planning for variances.
• Participate and lead committees as requested.

Qualifications:

Nurse Practitioner:

• Required Master's Degree Nurse Practitioners who obtained their education and certification after 2000 must show evidence of completion of a master’s, post-master’s or doctorate from a Nurse Practitioner program that is accredited by the Commission on the Collegiate of Nursing Education or the National League for Nursing Accrediting Commission
• 3 years of relevant experience current, relevant clinical experience
• Previous experience functioning in a collaborative role as a Nurse Practitioner
• LIC-Nurse Practitioner (NP) - State of Michigan 
• CRT-Basic Life Support (BLS) 
• CRT-Neonatal Resuscitation Program (NRP) 
• CRT-Pediatric Adv Life Support (PALS) 

Physician Assistant:

• Required Master's Degree Graduate of an accredited Physician Assistant educational program
• LIC-Physician Assistant - State of Michigan
• CRT-Physician Asst Certified (PA-C) - NCCPA National Commission on Certification of Physician Assistants 
• CRT-Basic Life Support (BLS) 
• CRT-Pediatric Adv Life Support (PALS) 
• CRT-Neonatal Resuscitation Program (NRP) 

Strong communities with natural beauty: 

Grand Rapids is the second-largest city in Michigan, boasting a vibrant downtown scene with hundreds of local restaurants and craft breweries. It is the economic and cultural hub of West Michigan, the fastest growing major city in Michigan, and one of the fastest growing cities in the Midwest. A global canvas of creativity and community, Grand Rapids is home to ArtPrize, concert and theater venues, museums, Frederick Meijer Gardens & Sculpture Park, city owned parks, and is located just 30 minutes away from the beautiful west Michigan lakeshore. With a growing metro area population of over 1 million people, Grand Rapids has been recently identified by Forbes as the #1 best city to raise a family based on cost of living, housing affordability, commute, and education.  In 2022, US News ranked Grand Rapids 16th best place to live in the United States out of 150 metro areas.  

Corewell Health: 

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, phil