Senior. Infrastructure Engineer - JIRA (Onsite)

Date Posted:

2025-04-17

Country:

United States of America

Location:

TX232: Richardson 1727 CityLine 1727 East CityLine Drive Building C27, Richardson, TX, 75082 USA

Position Role Type:

Onsite

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression.  We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat.  Our team solves tough, meaningful problems that create a safer, more secure world.

We are looking for a Senior. Infrastructure Engineer / JIRA Administrator for our environments; a mix of servers, workstations, storage, networks, and custom hardware, for a large Project producing a critical, strategic national asset. The skills for this need will include project management, workflow configuration, and troubleshooting issues within the JIRA platform.

This role requires a deep understanding of JIRA's functionality, including project setup, workflow configuration, user permissions, and report generation. The ideal candidate will be a highly motivated and experienced JIRA Administrator with a proven track record of successfully administering and supporting JIRA instances within a complex software development environment.

What You Will Do

• You will leverage company and industry best practices to configure and maintain the JIRA instance, including project creation, workflow customization, and user permissions.
• You will manage JIRA system access across groups to ensure security compliance and maintain best practices
• You will support the project by applying Agile and Kanban methodologies within JIRA and support the team's project management processes.
• You will customize JIRA workflows, configure notifications, and implement automation products to optimize processes.
• You will generate reports and dashboards to track project progress, analyze key performance indicators (KPIs), and identify areas for improvement.

Qualifications You Must Have

• Typically requires BS/BA Degree in Science, Technology Engineering Math (STEM) in Information Technology, Computer Science, Computer Engineering, or Physics and 3-5 years of related work experience
• Thorough background in on premise infrastructure design data center systems
• Experience troubleshooting complex systems involving multiple servers, COTS products, VMs, VDIs, and/or network issues
• Experience with RHEL 6.0+ infrastructure development, implementation, and optimization for an enterprise Design
• Current Top Secret / SCI security clearance is required day 1. As only U.S. citizens are eligible for a security clearance

Qualifications We Prefer

• Experience in RHEL Platforms and software product implementation
• Understanding of DevOps/DevSecOps developments
• Hands on experience scripting skills (i.e. PowerShell, Python, Ruby, bash, etc.)
• Experience with the Agile development lifecycle
• Experience with the Atlassian tool suite
• Experience with SAFe agile processes
• Knowledge of Enterprise Application development and deployment processes
• Security+ certification

• Experience in supporting the Atlassian toolset from a stability and performance perspective.
• JIRA Administrator certifications (e.g., Atlassian Certified JIRA Administrator) is highly desired for this role

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

Learn More & Apply Now!

Please consider the following role type definition as you apply for this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA

CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

Location:  Richardson, TX: North Texas: