Airline Customer Success Advisor with German

<p><strong>Do you like traveling? Would you like to work in a multicultural environment in the heart of Prague? Keep reading!</strong><br/> </p> <p><strong>About BlueLink International CZ</strong></p> <p>BlueLink International CZ is an international Air France company based in Prague. We are a leader in the customer service sector with 550+ employees, 74 nationalities and 22 different languages spoken. And our business is constantly growing.</p> <p>Our scope is the airline and luxury industries, and our mission is to help customers to have an enjoyable experience.</p> <p>At BlueLink International CZ, we believe in the value of relationships and the power of culture and emotion to create a link between people. Our team members consistently display an attitude of excellence and the ability to think like a customer. For BlueLink, the human being is always at the heart of relationships.</p> <p> </p> <p><strong>Here's a taste of what we offer:</strong></p> <p>· Possibility of remote work from home</p> <p>· 40 days of working from abroad</p> <p>· Regular training and long-term development</p> <p>· Travel fund: up to 12 000 CZK per year to spend on airplane tickets for you and your family or friends</p> <p>· Leisure: up to 6 000 CZK per year to spend on sports activities/language courses/etc.</p> <p>· Meal tickets in the value of 160 CZK per working day</p> <p>· 3 extra days of holiday – 23 days in total per year</p> <p>· Discounted air tickets with Air France up to 90% discount</p> <p>· Growing opportunities (90% of our team leaders/managers have been hired internally)</p> <p>· Stable work conditions (permanent contract) and enjoyable environment</p> <p>· Private medical assistance ulékaře.cz for you and your relatives</p> <p>· Discounts with local shops in the Florentinum building</p> <p>· Referral program</p> <p>· Company events</p> <p> </p> <p><strong>If you are:</strong></p> <p>· An open and friendly person and you like to connect with people</p> <p>· Motivated to learn about airline and luxury industries and products such as loyalty programs, booking of flight tickets, B2B activities, social media, after-flight claims, and related subjects</p> <p>· Proficient in English and German, interested in using them daily</p> <p>· Experienced in customer service (that is a big plus)</p> <p> </p> <p><strong>What will your days look like?</strong></p> <p>· Helping customers with different requests (through various channels)</p> <p>· Being the link between our partners and customers</p> <p>· Establishing and managing positive relationships with customers as well as co-workers and supervisors</p> <p> </p> <p><strong>Start your journey with BlueLink! Share with us your CV in English and we will fly back to you.</strong></p>