Account Manager - Restaurant & Retail (Display)

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks and digital displays. As an eleven-time winner of EPA’s ENERGY STAR® Partner of the Year Award for Sustained Excellence, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

Our Display organization is seeking an Account Manager to secure new revenue, build end customer relationships and grow Samsung market share, within a B2B Channel sales environment. The incumbent will be a market business development driver focused on enterprise and mission-oriented Display solutions to meet client requirements in a dynamic environment. The role will focus on establishing new customer engagements and further developing existing customer relationships to grow business in the Restaurant and Retail industries, while  ensuring an excellent client experience at all times. The role will be key in the development of near-term and long-term solutions and GTM strategies, execution of multiple marketing approaches and collaboration on product and technical roadmaps.

Role & Responsibilities

• Develop and maintain working knowledge of Samsung’s product IT B2B product portfolio (Smart Signage, Desktop Monitors, Indoor LED, Outdoor Displays, Video Walls, eBoards), vertical solutions, and

• Maintain acute awareness of Samsung and competitor market share within in assigned accounts.

• Position Samsung’s display portfolio to increase Samsung’s market share and revenue in assigned accounts.

• Understand and leverage the customer’s funding and budgeting process to secure wins.

• Develop relationships with end customers/users/decision makers, influencers, and key stakeholders.

• Collect requirements, identify viable solutions, overcome barriers, educate decision makers and their teams, such that Samsung solutions are the preferred technologies in response to customer requirements and enable Samsung to scale.

• Segment accounts based on budgets, requirements and prioritizing business objectives.

• Identify, specify and lead enablement activities required to support assigned accounts.

• Work with Team Director to develop and execute account strategies and customer-oriented engagement plans.

• Manage a qualified quarterly Pipeline

• Create account plans through visual tools (PowerPoint) and present to leadership

• Perform long range planning (1 to 3 years) to drive revenue growth by increasing product placement, driving customer satisfaction and overall market share growth against assigned revenue/market share targets

• Other duties as assigned.

• US Travel: up to 25%

Minimum Qualifications

• Bachelor's Degree or equivalent experience with a minimum of 6 years of inside sales and account management experience

• Strong organizational/planning and verbal/written communication skills

• Ability to work independently and travel within assigned geographic territory (up to 50% of the time).

• Operational knowledge working on a CRM platform

• Microsoft Office skills – PowerPoint, Word and Excel skills are a must.

• IT B2B outside sales experience calling on End Customers in a Channel Sales environment a plus

Skills and Qualifications

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Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

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