Senior Invoice Processing Supervisor

<p><strong><u><span>Senior Invoice Processing Supervisor</span></u></strong></p> <p> </p> <p><strong><span>At STG, we always encourage you to craft the career that makes you more.</span></strong></p> <p><span>Working for one of our world-class brands means being part of a great working environment and collaborating with people from all corners of the world on a product you are proud of.</span></p> <p><span>Be part of something transformative in Lisbon! Scandinavian Tobacco Group is establishing our Solution Delivery Organization (SDO) - a center of excellence that will shape our digital future.</span></p> <p><span>As a leader in the cigar industry, we're building an innovative tech hub where bright minds create impactful solutions. In our modern, collaborative space, your expertise will drive digital transformation and technological advancement.</span></p> <p><span>Join a dynamic team where your voice matters and your growth is prioritized. We offer competitive benefits and real opportunities to expand your horizons. In the heart of Lisbon, one of Europe's most vibrant tech capitals, you'll enjoy an exceptional work-life balance while working on meaningful projects.</span></p> <p><span>Craft the career that makes you more - help us build the future of STG in Lisbon</span></p> <p> </p> <p><strong><u><span>Role Summary:</span></u></strong></p> <p><span>The <strong>Senior</strong> Invoice Processing <strong>Supervisor</strong> is responsible for <strong>supervising the team that is in charge of</strong> receiving and capturing invoices and payment requests (advance payment memos), match invoices with PO and validate invoices without PO.</span><span>​</span></p> <ul type="disc"> <li><span>Location: Lisbon, Portugal</span></li> <li><span>Working hours: Full-time</span></li> </ul> <ul type="disc"> <li><span>Contract type: Direct employment</span></li> </ul> <p> </p> <p><strong><u><span>What can you expect as a </span></u></strong><strong><span>Senior</span></strong><span> Invoice processing <strong>Supervisor</strong> <strong><u>at Scandinavian Tobacco Group? Your primary tasks will be:</u></strong></span></p> <p><strong><span>Leadership and development:</span></strong></p> <ul type="disc"> <li><strong><span>Supervise 11 invoice processing officers: organization of day to day work and operations, management of human tasks like setting up objectives, holidays, hiring and performance evaluation</span></strong></li> <li><span>Provide support to the Account Payable Lead in achieving team objectives and assist in fostering a positive and collaborative team environment.</span></li> <li><span>Support training, accuracy, and timely delivery of work outputs. </span></li> <li><strong><span>Alongside the Accounts Payable Lead</span></strong><span>, take the initiative to solve problems or inefficiencies and propose suggestions for improvement</span></li> <li><strong><span>Collaborate with the AP network to implement improvements to the AP process</span></strong></li> <li><span>Bring a process improvement focus, supporting implementation of best practices </span></li> <li><span>Engage with process owners and other stakeholders to help identify opportunities to drive efficiencies through continuous improvement</span></li> <li><span>Communication: Serve as a liaison between staff and upper management</span></li> <li><span>Team Leadership: Supervise, motivate, and support team members to achieve departmental objectives.</span></li> <li><span>Maintain complete and accurate standard operating procedures and related internal control documentation.</span></li> </ul> <p><strong><span> </span></strong></p> <p><strong><span>Operational Responsibilities:</span></strong></p> <ul type="disc"> <li><span>Operate independently to ensure invoices are processed accurately and timely including but not limited to credit notes, debit notes, advance payment invoices, invoices without PO etc.</span></li> <li><span>Identify cases of exceptions of policies and coordinate with relevant stakeholders, if required</span></li> <li><span>Ensure 3-way match of PO, GRN and invoices as well as other organization policies for business rules implementation are observed.</span></li> <li><span>Ensure that exceptions to business rules are resolved appropriately and seek clarifications or add payment blocks where required</span></li> <li><span>Provide daily interaction, training, direction and oversight of staff activities to ensure coordination, accuracy and timely delivery of work output. </span></li> </ul> <p><strong><span> </span></strong></p> <p><strong><span>Performance &amp; Efficiency:</span></strong></p> <ul type="disc"> <li><span>Implement validation checks to enhance the accuracy of invoicing transactions.</span></li> <li><span>Utilize invoice processing systems efficiently (SAP S/4 Hana &amp; Ivalua), optimizing features to enhance productivity.</span></li> <li><span>Ensure that Key Performance Indicators are achieved to manage the operation effectivel