Senior Salesforce Developer

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.

Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.

Game-changers, innovators, culture-lovers—and humankind.

We invite discovery and debate. We recognize key moments as milestones.

We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!

 

 

General Summary:

The Senior Salesforce Developer is responsible for the development, code, testing, and implementation of applications and solutions in the Salesforce environment. This role works in partnership with cross-functional team to develop solutions within Salesforce that support the organization in meeting and exceeding business objectives. 

Essential Duties and Responsibilities:

• Provides support to the Business Applications teams, with a high attention to detail 
• Researches, analyzes, and documents findings 
• May coach, review, and/or delegate work to other team members
• Designs, codes, and implements solutions within the Salesforce Lightning platform to meet evolving business needs
• Creates dynamic and scalable applications that fit the needs of the company
• Drives projects and assists with gathering requirements from the business
• Works with the Salesforce team, as well as other departments, to complete projects and builds for Salesforce
• Owns all technical aspects of the Salesforce environment, including system integrations, data migration, AppExchange products, 3rd Party applications, and any custom code
• Works with Change Management to communicate and define release process, identifying roll backs and pinpointing potential issues that could occur
• Works with business owners to translate functional requirements into technical requirements
• Identifies and resolves bugs in a timely manner, performing reviews after to ensure the underlying issues are fixed
• Serves as escalation point for more complex issues that are encountered with the team
• Oversees completion of deliverables including analysis, design/ approach, and implementation using salesforce best practices, execution best practices, communication, and documentation
• Remains current on Salesforce best practices, tools, and upcoming features
• Transforms business needs into technical design solution options and develops demos / proof of concepts
• Authors, trains, and provides governance on all configuration projects and adherence to best practices

Knowledge, Skills, and/or Abilities Required:

• Ability to manage large projects and processes independently with limited supervision
• Recognized subject matter expert of applicable work area
• Ability to situationally adapt and understand new technology/processes as per business requirements
• Knowledge of Salesforce CPQ and allied integrated systems
• Ability to understand general business requirements and configure out of box solutions declaratively
• Excellent written and oral communication skills with the ability to communicate development methodologies and trade-offs
• Thorough understanding of the Salesforce meta-data API
• Strong knowledge of Salesforce administration
• Organized, detail-oriented, and self-motivated
• Strong development skills
• Analytical with the ability to derive solutions quickly and proficiently
• Strong understanding of the core systems being supported
• Preferred: Developmental skills in APEX, JAVA, SOQL, SQL, and/or C++ 

Educational/Vocational/Previous Experience Recommendations:

• Bachelor’s degree in related field or equivalent business experience
• 6+ years of relevant experience
• Extensive experience with Salesforce configuration and creation of robust workflows and automation
• Preferred: Various Salesforce certifications including Salesforce Platform Developer I & II, App Builder, Admin, and Cloud Certifications

Working Conditions:

• Onsite/Hybr