Associate Network Architect

Important IT company At the Latin American level, growth requires:

Associate Network Architect 

Key Responsibilities

• Responsible for analyzing, optimizing, and troubleshooting mobile data connectivity processes (APN settings, IP allocation, GGSN/PGW interactions) to ensure seamless user experience and efficient network operations. 

• Education: Bachelor’s degree in computer science, Telecommunications, Electrical Engineering, or a related field. 

• Experience: 6+ years in mobile network operations, RAN, core network support, or as a technical analyst. 

Preferred knowledge 

• Knowledge in APN & Process enhancements. 

• Knowledge of IMS (IP Multimedia Subsystem) and VoLTE/VoNR. 

• Certifications in mobile networks or process improvement (e.g., Lean/Six Sigma). 

• Experience with scripting languages (Python) for automation of data analysis 

Technology Experience: 

• Domain Knowledge: In-depth understanding of 4G, and 5G network architectures, specifically focusing on session management and packet data handling. 

• APN Configuration: Expertise in configuring and troubleshooting APN parameters (APN Name, Type, MMSC, Proxy, Authentication types) on various mobile OS platforms (Android, iOS). 

• Packet Analysis: Proficiency in using network protocol analyzers (e.g., Wireshark) to analyze packet traffic and identify causes of packet loss, latency, or connection failures. 

• Data Analysis: Strong proficiency in Excel and data analysis tools to track performance metrics (KPIs) and identify trends in connectivity issues. 

• System Knowledge: Understanding of GGSN/PGW (Gateway GPRS Support Node / Packet Data Network Gateway) functionality within the mobile core. 

• Troubleshooting: Ability to diagnose complex connectivity problems, such as failed data sessions, improper IP assignments, or roaming issues. 

• Process Mapping: Ability to document and optimize current APN provisioning or troubleshooting workflows to improve efficiency. 

• Data-Driven: Ability to interpret, analyze, and present technical data to stakeholders to drive decision-making. 

Interpersonal skills: 

• Communication: Strong interpersonal and written communication skills to explain technical issues to non-technical teams. 

• Team Collaboration: Ability to work with cross-functional teams, including network engineers and customer support. 

• Proactive Problem Solving: Ability to identify potential network bottlenecks before they affect end-users. 

• Attention to Detail: Meticulous approach to reviewing network configuration files and logs. 

ADVANCED CONVERSATIONAL ENGLISH AND SPANISH ESSENTIAL (Will be evaluated).

If you are a foreingner residing in Mexico, you must have a valid INE, CURP, NSS and RFC.

Job type: Remote.

Location: Mexico

Salary: $110, 000 gross.

Benefits: Excellent superior benefits.