Principal Associate, Instructional Designer

Principal Associate, Instructional Designer

Does the idea of reimagining the learning experience for a group of hyper-digital, fun-seeking, customer-centric associates sound less like work and more like fun? Can your writing voice be described as fresh, modern, and conversational? When reading learning blogs over your morning coffee, do the words Bloom, Masie, and Gagne mean something to you? Are you occasionally adapting to real life issues using short videos or quick tutorials? If you are zealous about the associate and customer experience and if people regularly seek you out because of your creativity, talent, and work style, keep reading!

This role  will be responsible for the design and development of a diverse set of learning materials to support a variety of lines of business. This individual will partner closely with key business partners to translate business intent into engaging learning materials, with a focus (though not exclusively) on digital-first learning methods. This individual will analyze learning needs, design and develop blended learning solutions from raw materials, and measure and report out on learning effectiveness. They will script videos, storyboard e-Learning courses, structure simulations, create digital games, and much more. We need cutting-edge design with a balance of digital content customized to our learner experience. We are focused on delivering memorable, engaging, learning experiences to our associates that drive performance and achieve business objectives by leveraging integrated learning throughout their career. This role will also focus on collaborating with other Instructional Designers, in order to streamline processes, share best practices, and stay up to date on emerging evidence-based learning trends.

This role is a great fit for you if:

• You have expertise in adult learning theory, cognitive science, and other evidence-based learning fields, with a passion for staying on top of the latest research developments

• You take delight in finding the best learning design for a specific learning need and have experience with course authoring tools

• You know how to balance learning best practices with business needs & constraints, using good judgment in balancing both quality & efficiency

• You value creating learning experiences that are both effective and engaging, solving business needs while delighting and engaging the learner

Key Responsibilities

• Increase the effectiveness of learning solutions by identifying and recommending formats and modalities that create an optimal learning experience

• Design and develop curriculum, programs, learning materials, and performance support tools from a blank slate (including self-study, classroom, eLearning, etc.) based on industry design standards for a given modality (includes traditional, web, and mobile design)

• Design content, including (but not limited to) measurable learning objectives, leader and participant materials and tools, experiential scenarios and simulations, assessment and evaluation questions

• Decrease required development time through proficient use of Articulate Storyline for eLearning development

• Demonstrate an aptitude for, knowledge of, and agility with new learning technologies in a fast-paced, ever-changing environment

• Design training solutions that demonstrate an understanding of adult learning principles and leverage current learning trends, including gamification and rich media (example: video) to enhance the learner experience

• Lead effective stakeholder, subject matter expert, and learner interviews that enable identification and curation of relevant content for the end-learner

• Determine, recommend and document project instructional standards and strategies, learner engagement strategies, and evaluation plan

• Represent Learning in broader project efforts, ensuring an early focus on the implementation needs to ensure effective delivery in 100% alignment with project timeline goals

• Engage with project team members to enable clarity of goal; conduct on-going reviews to ensure outcome is on track to meet client needs

• Participate in Train-the-Trainer activities, when applicable

• Partner with other content developers to support material development needs, as appropriate

• Assist Learning Manager by identifying issues, diagnosing problems, generating alternative solutions, and analyzing opportunities and risks

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