Partnerships Account Manager

General Information

ABOUT SEEZ

Seez is an AI-powered business offering conversational solutions for automotive retailers, designed to transform how dealerships engage with customers. Our intelligent platform automates lead generation, qualification, and customer support — seamlessly integrating with dealer websites, CRM systems, and inventory feeds.

As Seez expands its global footprint, we’re building a high-performing partnership ecosystem to scale distribution, integration, and customer success. We’re looking for an experienced Partnerships Account Manager to help define and grow this program from the ground up.

What this job is about

As a Partnerships Account Manager, you’ll play a strategic role in building, managing, and scaling Seez’s partner ecosystem — including resellers, technology partners, and automotive groups.

You’ll support the end to end partner lifecycle: identifying opportunities, structuring collaborations, training and enabling partners, and ensuring joint success. This role combines relationship management, commercial acumen, program design, and operational excellence — with close collaboration across Product, Sales, and Customer Success teams.

You’ll report directly to the Expansion Manager and play a key part in shaping Seez’s overall partner strategy.

Job Key Responsibilities

KEY RESPONSIBILITIES

1. Partnership Program Development

• Design and implement a scalable partner program (tiers, incentives, enablement frameworks, certification models).
  
  

• Define partner segmentation, onboarding journeys, and success criteria aligned with Seez’s growth objectives.
  
  

• Collaborate with the Head of Partnerships to set partner revenue goals, forecasts, and KPI frameworks.
  
  

• Develop joint business plans with key strategic partners (go-to-market, integration, co-marketing).
  
  

2. Partner Relationship Management

• Serve as the primary contact and trusted advisor for key partners.
  
  

• Manage relationships across multiple partner types (dealers, resellers, integrators, tech alliances).
  
  

• Drive partner satisfaction, retention, and growth through proactive engagement and joint value creation.

• Identify upsell/cross-sell and expansion opportunities via partner channels.

• Occasionally join partners when meeting with their clients to present our solutions or deliver reports on performance.
  
  

3. Partner Enablement & Training

• Develop and deliver training programs and materials to educate partners on Seezar’s product, sales process, and best practices, together with the Product team.
  
  

• Build certification and knowledge-sharing frameworks for sales and technical partners.
  
  

• Host regular partner webinars, Q&A sessions, and product update briefings.
  
  

• Collaborate with Marketing to create sales enablement collateral, case studies, and partner success stories.
  
  
  

4. Performance Management & Cross-Functional Collaboration

• Track and report on partner performance metrics (revenue contribution, lead generation, activation rate, NPS).
  
  

• Produce monthly/quarterly partnership reports for leadership and stakeholders.

• Maintain CRM accuracy for all partner accounts, agreements, and activities.

• Work closely with teams across the organisation (Product, Sales, Customer Success, Marketing, Finance) on different initiatives

PROJECTED KEY PERFORMANCE INDICATORS (KPIs)

• Partner revenue growth and contribution to total pipeline.
  
  

• Partner activation rate and time-to-first-deal.
  
  

• Partner satisfaction (NPS, retention, engagement).
  
  

• Number of trained / certified partners.
  
  

• Accuracy and impact of partner reporting and insights.
  
  

What you’ll bring to the party (Must haves)

WHAT YOU’LL BRING TO THE PARTY (MUST HAVES)

• 5+ years of experience in Partnerships, Channel Sales, Business Development, or Account Management within SaaS, AI, or Automotive Tech sectors.

• Strong project management and organizational abilities — able to manage multiple complex initiatives simultaneously.
  
  

• Excellent relationship-building and stakeholder management skills at all levels (including C-suite).
  
  

• Data-driven mindset; comfortable with dashboards, CRM systems (e.g., HubSpot), and performance metrics.
  
  

• Excellent written and verbal communication in English; other languages are a plus.