Senior Manager, Mergers & Acquisitions Management

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

Summary:

The Senior Manager, Mergers & Acquisitions for our Digital Transformation group, is responsible for leading the DT workstream in all mergers, acquisitions, divestitures, and strategic transactions. This role requires collaboration with corporate development, business unit leaders, and DT teams to ensure seamless integration or separation of DT systems, infrastructure, and processes. The manager will oversee DT due diligence, develop integration/separation plans, manage budgets, and execute DT-related activities to achieve business outcomes.

Responsibilities:

• DT Due Diligence: Lead efforts to assess the target company's IT infrastructure, applications, cybersecurity, and operations.
• Integration/Separation Planning: Develop comprehensive plans, including timelines, budgets, and risk mitigation strategies.
• Project Management: Coordinate with IT teams to ensure timely and successful execution of integration/separation projects.
• Stakeholder Management: Align IT strategies with business objectives through collaboration with corporate development and IT leadership.
• Budget Management: Develop and manage IT budgets for M&A projects.
• Vendor Management: Oversee relationships with external IT vendors and consultants.
• Risk Management: Identify and mitigate IT-related risks, including data security and compliance.
• Communication: Ensure transparency and alignment by communicating project status, risks, and issues to stakeholders.
• Post-Merger Integration: Support the transition of IT systems and processes post-merger.
• Compliance: Ensure activities comply with regulations, standards, and company policies. 

Qualifications

To be successful in this role you will have:

• 10+ years of experience in DT, focusing on M&A or related areas.  
• Experience in large, complex organizations.
• Experience leading cross-functional teams. 
• Mergers and Acquisitions (M&A): Strong understanding of the M&A lifecycle.
• IT Infrastructure: In-depth knowledge of IT infrastructure components.
• Application Integration: Understanding of integration methodologies and technologies.
• Cybersecurity: Knowledge of cybersecurity principles and practices.
• Project Management: Proficiency in methodologies and tools.
• Financial Management: Understanding of financial principles and budgeting.
• Vendor Management: Experience in managing IT vendor relationships.
• Communication: Excellent written and verbal skills.
• Problem-Solving: Strong analytical and problem-solving abilities.
• Leadership: Ability to lead and motivate cross-functional teams.
• Competencies:
• Collaboration: Build strong relationships and foster collaboration.
• Results-Oriented: Drive projects to successful completion.
• Adaptability: Remain flexible in a fast-paced environment.
• Decision-Making: Make sound decisions based on analysis and judgment.
• Bachelor's degree in Computer Science, Information Systems, or related field. MBA or Master's degree is a plus.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or convicti