Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Manager, Commercial Fee and Incentives
The Manager of Commercial Fees and Incentives will be responsible for managing the entirety of BD’s Commercial Fee program which includes all activities related to pricing administration, customer rebates, incentive programs, special contracts, contract amendments, fee review process, data management, compliance, reporting, internal controls, and business partnering across the U.S. This role has primary responsibility for the implementation and administration of the U.S. Commercial Fees Program including ensuring adherence to policies, procedures, standards, and controls as well as ensuring compliance with legal requirements. The role is also responsible for the execution of the incentive compensation plan and developing strategies to improve efficiency and effectiveness of processes and systems supporting the commercial fees and incentives programs.

Responsibilities

• Leadership and Management of staff who are responsible for processing, auditing, reconciling, analyzing, tracking, monitoring, and reporting on customer rebates, discounts, special prices, contracts, and other customer inducements.

• Responsible for creating and maintaining effective relationships with key customers (e.g., distributors, group purchasing organizations, hospital systems, integrated delivery networks, etc.), both internally and externally, based upon a deep understanding of the marketplace and customer needs.

• Provide guidance and advice to cross-functional teams to ensure appropriate coordination and communication among internal departments, customers, and sales personnel regarding commercial fees and incentives.

• Coordinate the approval of customer requests and provide input into customer negotiations and the development of contractual terms.

• Develop and implement tools/systems/processes to streamline workflow, reduce errors, increase productivity, and enhance data integrity and quality.

• Assist in developing and implementing cost reduction initiatives through continuous improvement projects focused on automation, standardization, and simplification.

• Manage external vendor relationships and serve as liaison between internal stakeholders and external partners.

• Drive and lead the team towards adopting best practices, innovative solutions, and continuous improvements.

• Analyze data and identify trends related to customer activity, payment accuracy, and program performance.

• Oversee and coordinate the development and distribution of reports on customer activity, payments, and program performance.

• Support efforts to develop new analytical tools and dashboards to enable more efficient decision making.

• Contribute to the design and maintenance of operational metrics and KPIs to track progress against goals.

Qualifications

• Bachelor's degree preferred; in lieu of a degree, a minimum of five years' relevant experience required

• Experience working in healthcare industry or pharmaceutical manufacturer preferred

• Strong project management skills

• Ability to manage multiple priorities simultaneously while meeting deadlines

• Excellent written and verbal communication skills

• Proven ability to collaborate effectively with cross functional teams

• Demonstrated leadership and influencing skills

• Proficiency in Microsoft Office Suite applications (Outlook, Word, Excel, PowerPoint)

• Knowledge of SAP preferred

• Ability to travel up to 20% domestically

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure sm