Jobs and Careers
About the role
Come join a winning team! Here at Imprivata, you’ll see a dedicated group of professionals who care about improving healthcare. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events. While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun. We are seeking a Sales Representative to join our team for this hybrid opportunity working out of our Waltham, MA office.Job SummaryThe Commercial Sales Representative – Will be assigned a geographic territory with both existing Imprivata non-healthcare customers and prospects. The resource will be responsible for the proactive and reactive management and support of our clients’ business requirements by identifying expansion opportunities by introducing new solutions to the existing customers as well as support the need of add-on transactions to solutions already under agreement. Proactively the resource must coordinate territory prospecting strategies with their assigned business development resources and partner with product specialist and sales engineering to proactively introduce new solutions to target prospects. They must be motivated to learn in a very fast paced environment. This is accomplished through partnering with sales engineers, product specialists, and marketing to generate demand and determine customer needs. Activities include account strategy planning, proactive prospecting, lead generation follow up, and executing add-on transactions from existing customers. The Sales Representative will be instrumental in driving Imprivata’s revenue growth in industries outside of healthcare.Duties and Responsibilities
- Qualify leads, including inbound calls, against established criteria for existing and defined assigned accounts.
- Conduct outbound cold calling to defined assigned territory to identify new account logos.
- Manage full sales cycle for add-on and expansion transactions including qualification, opportunity creation in SFDC, Quote creation, pipeline management and order fulfillment.
- Track and manage prospecting, qualification and nurture activities in the company's CRM (SFDC) including contact records management and activity recording.
- Act as the “front line”- knowledge and communication of all Imprivata sponsored events, promotions and external communications. Work closely with Sales, Marketing, Product Management and Product Marketing.
- Utilizing SFDC, maintain level of metrics to meet activity goals (call volume, email campaigns, product, etc.)
- Handle sales qualified leads in a timely manner within SLA commitments
- Identify expansion opportunities within defined assigned accounts
- Leverage technology stack (Clari, SFDC) to maintain accurate sales forecast and pipeline.
Qualifications
- Bachelor's degree desired
- Three to five years of B2B prospecting/ closing experience preferably in healthcare IT security
- Ability to work in a team selling model
- Strong time management, organization and decision making skills are critical Flexibility, adaptability and self- motivation are essential – a whatever –it-takes mentality is required
- Able to perform prospect and account research to prepare for calls
- Discipline to maintain high call volume
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