Business Analytics Manager – Sales Play Planning and Advisory

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

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Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

We are seeking a Business Analytics Manager to join our Global Sales Operations organization and help to build out analytics and reporting in support of Sales Play initiatives.  The preferred candidate will have experience supporting Sales, is comfortable managing large data sets, has strong attention to detail, has a creative problem-solving mindset, and has strong communication skills. They will work cross-functionally across sales, operations, GTM, with the primary objective of providing leadership with data & recommendations on Sales Play during their quarterly planning to make effective, analytically driven, and strategic operating decisions. 

What you get to do in this role: 

• Assist in the development and reporting of key performance metrics to evaluate potential Sales Play impact based on past performances.  

• Advises during planning on Sales Plays linked to various focus groups, outcomes and execution options 

• Work directly with GoToMarket leadership in various Geographies on business-critical reporting needs around Sales Plays 

• Extract data sets, perform analyses, build models to support pipeline, coverage, renewal or other initiatives on a weekly/monthly/quarterly cadence 

• Support Senior Leadership to make informed, data-based decisions by providing business analyses and analytical support 

• Gather and analyze data in order to understand problems and address them proactively 

Qualifications

In order to be successful in this role, we need someone who has: 

• Minimum of 4 years’ experience in Sales Finance, Sales Operations or top tier consultancy 

• Excellent communication skills – verbal and written 

• Ability to communicate effectively and collaborate with others 

• Self-motivated with the ability to multitask and come up with creative solutions 

• Proven ability to perform in-depth analysis and present insights in a clear manner 

• Comfortable and flexible working in a fast-paced environment 

• Positive “can do” attitude and highly analytical; enjoys challenges & strives for success 

• Detail oriented and comfortable working with large data sets 

• Advanced Excel and PowerPoint capabilities.  PowerBI experience preferred 

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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