Sr. Director, Program Management and Transformation

Worker Type

Job Description

 

Summary

The Sr. Director, Program Management and Transformation will partner with the various business functions across AV in development and execution of organizational optimization initiatives through use of analytics, technology, and optimization opportunities.

The role is responsible for development of a pipeline of optimization opportunities with measurable return of investment outcomes. Working with senior executives the pipeline is continually prioritized and executed to completion with the position accountable for managing the effort with internal and external organizations/resources.

Three key areas of accountability are: Identification of optimization opportunities, gaining leadership sponsorship and driving adoption through change management practices, and executing transformation initiatives through completion and operationalization.

The expectation for this role is to operate both as a strategic business leader and a technologist with a vision of leveraging technology in driving organizational process improvements and optimization.

Position Responsibilities

• Translate leadership strategic objectives and vision into a series of actionable program roadmaps to be prioritized on an ongoing basis for execution through completion.

• Evaluate and plan strategic business objectives into a series of roadmaps

• In partnership with business, develop the business process architecture and identify opportunities to transform operations through job-reengineering, process optimization, and technology

• Development and rollout of change management methodology aligned to organizational readiness

• Educate and improve organizational awareness about change management practice

• Development and execution of change management on critical initiatives

• Integrate change communication and training to drive realization of full business value as planned

• Measurement and reporting on change management efforts and impacts

• Define and Establish the PMO organization structure, hiring and managing staffing requirements in line with project objectives.

• Lead and direct project managers and their teams, overseeing their project execution ensuring overall program deliverables are met per cost, schedule and scope commitments, proactively handling escalations as necessary to ensure program goals are accomplished and are in line with business objectives

• Build key stakeholder partnerships through monthly executive portfolio reviews, enabling better prioritization and visibility by maintaining regular interactions with the executive sponsor and stakeholders to inform, alert, negotiate and maintain a continuing good relationship and shared vision for the program outcome. This includes providing regular status reports in various formats and forums ensuring full transparency of program status and health

• Drive adoption of project mgt systems, and tools for real-time portfolio dashboarding

• Develop and maintain strategic relationships with key IT vendors, including software, hardware, and service providers

• Lead contract negotiations to secure favorable IT product and service terms and conditions.

• Manage contract renewals, amendments, and terminations.

• Ensure compliance with contract terms and conditions, including service level agreements (SLAs) and key performance indicators (KPIs).

• Establish performance metrics and KPIs to monitor vendor performance.

• Ensure vendors comply with regulatory requirements and organizational policies.

• Develop a budgetary assessment of overall vendor costs by category to review drivers, cost savings, and streamlining opportunities.

Basic Qualifications (Required Skills & Experience)

• Bachelor’s degree in computer science engineering or related discipline is required or equivalent combination of education, training, and experience

• Master’s degree preferred

• 15+ years of IT experience, including demonstrated success working as a member of a team in a high-growth organizations

• 7+ years of experience in a leadership role.

• 10+ years’ experience and proven track record in Business Transformation

• 10+ years’ experience working with Information and Systems, primarily Oracle, Microsoft, Salesforce, Workday or any large enterprise systems, and overseeing, project management, change management, and right sourcing organizations.

• Proven experience in Business Intelligence, Data Analytics, and Reporting