Regional Vice President

About Us 

Imagine: 30 unique restaurants to order from, brought to your door in under 30 minutes. That’s what our customers experience.

At Wonder, we want to make world-class food within reach, no matter where you live. That’s why we’ve created a vertically integrated, new standard of dining that will allow you to enjoy menus from award-winning chefs and iconic restaurants across the country, all in one place. Our elevated brick + mortar locations will offer pick up and dine in options, as well as delivery to your home.

As a food-tech startup backed by top-tier venture capitalists and led by a team of experienced entrepreneurs, including some of the most accomplished leaders in the technology, culinary, and logistics industries—we’re growing. Join us in pioneering a new category of dining called “Fast-Fine”, and revolutionizing the way people eat.

About the role

The Regional Vice President will be responsible for overseeing the performance, growth, and operational excellence of a portfolio of 130+ restaurants across the East Coast. This senior leadership role will ensure alignment with company goals, drive profitability, and foster a strong people-first culture. The RVP will lead a team of Market Directors, who each lead a team of Regional Managers, and collaborate with cross-functional partners to implement initiatives that enhance guest satisfaction, employee engagement, and financial performance.

Responsibilities:

• Strategic Leadership: Provide visionary leadership to a portfolio of 130+ restaurants on the East Coast, ensuring each location operates efficiently, meets sales targets, and upholds company standards
• Operational Excellence: Implement and oversee operational standards and procedures, ensuring consistency in service, food quality, and guest experience across all restaurants
• Team Development: Lead, mentor, and develop Market Directors, Regional Managers, and General Managers to build high-performing teams and ensure leadership succession plans are in place
• P&L Management: Drive financial performance by analyzing key metrics, managing budgets, and identifying opportunities for revenue growth and cost management
• Compliance and Safety: Ensure all restaurants in the region comply with health, safety, and legal regulations, including food safety and employment laws
• Guest Experience: Foster a guest-centric culture by ensuring exceptional service and resolving any escalated guest issues efficiently
• Employee Engagement: Champion company culture and values, promoting a positive work environment, high levels of employee engagement, and retention
• Growth Initiatives: Partner with the New Store Opening and Development teams on restaurant openings and market expansion opportunities within the region
• Cross-functional Collaboration: Work closely with marketing, HR, finance, and supply chain teams to ensure alignment with company objectives and initiatives
• Crisis Management: Act as a key decision-maker in response to crises or unexpected challenges impacting the region’s operations

The experience you have

• Experience: 10+ years of leadership experience in multi-unit restaurant management, with at least 5 years in a senior leadership role managing a portfolio of 200+ restaurants
• Education: Bachelor’s degree in Business, Hospitality Management, or a related field; MBA preferred
• Leadership Skills: Strong ability to inspire and lead large, diverse teams. Proven success in driving operational performance, employee development, and financial results.
• Financial Acumen: Deep understanding of P&L management, budgeting, and financial analysis in a multi-unit setting
• Communication: Excellent interpersonal and communication skills, with the ability to influence and collaborate at all levels
• Problem Solving: Strong problem-solving and decision-making capabilities, especially under pressure
• Flexibility: Ability to travel frequently across the East Coast to ensure hands-on leadership and support for the team

Requirements

• Must be 21 years old and legal