RISE RESTAURANT - HOST/CASHIER - PT

Overview

 

 

About Seminole Hard Rock Hotel & Casino Hollywood

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019.  New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional  amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.

 

 

Benefits & Perks:

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http://www.gotoworkhappy.com/benefits to see our full list of benefits! 

Responsibilities

Under the direction of the Blue Plate Restaurant Assistant Manager, Host/Cashier greets guests and ensures a positive dining experience.

 

Essential Job Functions:

 

• Greets and serves guests in a timely and courteous manner.
• Obtains information from guests and ushers guests to seats.
• Communicates customer requests to assigned server.
• Knowledgeable of restaurant seating plan including sections, table numbers and seat numbers.
• Handles and solves any concerns and questions customers may have or relays guest complaints/compliments to the appropriate Assistant Manager on duty.
• Collect various forms of payment to process orders.
• Enters guests’ checks in computer system, applies monies and makes accurate change and processes credit card payments.
• Process to go orders over the phone/walk-ins.
• Promotes positive public/employee relations at all times.
• Completes all set-up and closing duties in a timely fashion.
• Perform other duties as assigned.

Qualifications

• Minimum 1 year experience in high volume food service, as well as in cashiering/money handling. Table service restaurant experience preferred.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
• The department operates 24 hours a day, 7 days per week; management expectation is that you must be able to work any shift including nights, weekends and holidays.

 

Schedules:

 

• Morning start times: 6:00am, 7:00am, or 9:00am
• Swing shift start times: 3:00pm or 5:00pm
• Grave Shift start times: 11:00pm

 

• On Call status team members are scheduled 2 or 3 days per week.
• Part Time status team members are scheduled 3 or 4 days per week.
• Full Time status team members are scheduled 5 days per week.

 

*It is mandatory that new hires have complete availability for all