Receptionist

This is a remote position.

Schedule: Mon-Fri, 8am to 5pm CST, 8hrs/day | 40hrs/week

Client Timezone: Central Time (Tennessee, USA)

Client Overview

Join a thriving painting company that beautifies residential and commercial spaces across the region. With a commitment to quality craftsmanship and exceptional service, this business has cultivated a loyal customer base and continues to expand its reach. As the friendly face of the company, you’ll play a pivotal role in shaping the customer experience from initial inquiry to project completion.

Job Description

Embrace the opportunity to be the vital link between customers and our skilled painting crews. In this dynamic role, you’ll showcase your exceptional communication abilities as the initial point of contact for service requests. With your organizational prowess and attention to detail, you’ll gather project specifications, generate accurate estimates, and seamlessly coordinate with our field teams to ensure timely job scheduling and execution.

Responsibilities

• Warmly greet incoming customer calls, providing a welcoming and professional experience
  
• Actively listen to capture comprehensive details about painting projects and service requirements
  
• Leverage user-friendly software to generate clear and precise estimates and invoices
  
• Expertly manage job scheduling by liaising with field teams and tracking progress
  
• Maintain meticulous records and documentation within our internal systems
  
• Embody our brand’s commitment to outstanding customer service through every interaction
  

Requirements

• Excellent verbal communication skills with a clear, neutral English accent
  
• Proficiency in basic computer applications and a willingness to learn new software
  
• Strong organizational abilities and a talent for multitasking in a fast-paced environment
  
• A friendly, professional demeanor that aligns with our company’s values
  
• Availability for full-time hours during typical business operations