About the Opportunity

About the D’Amore-McKim School of Business:

Founded in 1922, the D’Amore-McKim School of Business at Northeastern University prepares the leaders that the times demand. We deliver a curriculum that combines knowledge in technology and data analytics with uniquely human skills, such as critical thinking, creativity, and an entrepreneurial mindset. From undergraduate to MBA-level programs—online, on-site, or hybrid, full- or part-time, our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

About the Opportunity:

This position is a leadership role amongst a team of 8 student services administrators.  The goal is to assist all graduate students to successfully navigate their graduate program curriculum, while being a part of a vibrant School and University environment.  

Job Summary:

The Associate Director will work closely with the Assistant Dean/Director of Student Services to build community for graduate students and assure services are planned, initiated, and delivered.  The Full-Time MBA program is the responsibility of this position, and this person will serve as the academic advisor to this population and work closely with faculty that teach in this program.  This person will supervise the professional Engagement Specialist, overseeing all student clubs, organizations, and large community events for graduate students.  They will serve on the Commencement committee.  Hiring and Supervising of Graduate Assistant falls to this role.   International Travel with students is expected.

Key Responsibilities:

• Oversee the Full-time MBA program with advising of students, offering week- long orientation and monitoring student academic progress through certification for graduation. Develop and oversee Skills Class for students.

• Supervision of Engagement Specialist Professional while overseeing development of student leaders (clubs and organizations) and large community events.  Also hire and supervise Office Graduate Assistant.  

• Expected travel internationally with students for international Consulting course or Field Seminars. 

• Administrative duties as needed. Working closely with in School teams such as Career Services and Admissions, as well as across campus college academic programs, Financial Services, We Care, and Office of Global Services.  

Minimum Qualifications:

• Master’s Degree required.

• Minimum of 8 years of related higher education experience

• Ability to deal with Sensitive topics.

• Exceptional Customer Service

• Strong organizational Skills

• Able to work will with all members of academic community, including students, staff, faculty, administrators.

• Strong Technical background, Microsoft Office applications

• Willing to travel internationally.

Documents to submit:

Resume

Cover Letter

Position Type:

Student Services

Position Type

Student Services

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.  

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.  

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff.  Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. 

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other  characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see