Sr. Enterprise Change Management Consultant

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The Sr. Enterprise Change Management (ECM) Consultant is responsible for driving enterprise-wide change initiatives that enable strategic transformation and organizational effectiveness. This role applies structured change management methodologies, fosters stakeholder engagement, and ensures measurable adoption of strategic initiatives, new technologies, and operational improvements across the enterprise.

Essential Functions

• Partner with senior leadership to develop, execute, and—when required—lead enterprise-level change management strategies supporting technology implementations, process optimization, and organizational realignment.

• Lead major deliverables that advance enterprise transformation and promote alignment with business objectives.

• Drive stakeholder engagement through readiness assessments, communication planning, and proactive issue resolution across diverse business units.

• Collaborate with program managers, risk leaders, and executive sponsors to ensure alignment, mitigate organizational barriers, and maintain project momentum.

• Facilitate workshops, training sessions, and feedback loops that promote awareness, understanding, and sustained adoption of enterprise changes.

• Measure and report change effectiveness, adoption rates, and business outcomes using dashboards, metrics, and executive-level summaries.

• Ensure compliance with internal governance, risk management standards, and relevant regulatory requirements.

Minimum Qualifications

• Bachelor’s degree in Organizational Development, Business Administration, Finance, Economics, Mathematics, Communications, or a related field.

• 5+ years of experience in project or program management with a strong focus on organizational change leadership.

• Proven expertise in recognized change management methodologies (e.g., Prosci ADKAR, Kotter, or equivalent).

• Exceptional communication, facilitation, and stakeholder management skills, with the ability to engage both executive and front-line audiences.

• Demonstrated success in leading enterprise transformation and workforce engagement initiatives.

• Strong organizational skills with the ability to manage multiple concurrent initiatives and deliver measurable results.

• Working knowledge of risk mitigation, compliance frameworks, and business continuity planning.

• Successful completion of background and drug screening requirements.

Physical Requirements

Work is primarily performed in a professional office environment and involves prolonged periods of sitting and computer use. Occasional standing, walking, kneeling, or lifting up to 10 pounds may be required. Must possess adequate visual acuity, manual dexterity, and communication skills to perform essential job functions.

Employees must be able to perform all essential duties of the position with or without reasonable accommodation.

All candidates must independently possess authorization to work in the United States at the time of hire, visa sponsorship is not offered for this role.

The base pay scale for this position in:
Phoenix, AZ/ Chicago, IL in USD per year is: $125,000 - $145,000.
New York, NY/ San Francisco, CA in USD per year is: $152,000 - $172,000.
Additionally, candidates are eligible for a discretionary incentive plan and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, traini