Senior Manager, Cyber Resiliency

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

Defines operational activities and executes on strategic direction related to Cyber Resiliency for CVS Health’s Digital, Data, Analytics & Technology (DDAT) Cybersecurity GRC team, guiding colleagues in facilitating cyber resiliency activities across the enterprise.  Manages, develops and implements procedures, controls, and reporting to ensure compliance with NIST Cyber resiliency frameworks.  Consults on efforts to continuously improve internal controls, processes, and systems to enhance the effectiveness and efficiency for the program.  Partners with IT and business colleagues to educate on cyber resiliency and provide actionable metrics that measure the effectiveness of controls.  Coordinate and manage activities of process owners to support cyber resiliency testing, including supporting audit requests and tracking remediation.  Partner with key stakeholders, including senior management, Legal, Internal Audit, and external assessors, to ensure alignment and support of the cyber resiliency Program. 

Responsibilities:

• Managing and executing procedures to facilitate and support various cybersecurity resiliency activities.  Establishes schedules and plans to ensure deadlines are being met.  
• Develops efficient processes to facilitate and support regulatory, internal audit and industry standard assessments and audits.
• Provides coaching, feedback, and educates stakeholders and colleagues relative to cyber resiliency requirements and industry best practices.
• Defines or develops risk management policies and procedures to support the implementation of cyber resiliency processes and controls across the enterprise
• Oversees preparation and submission of cyber resiliency metrics and reports to management, Audit Services, external auditors/assessors, and regulators.
• Oversees assessments to measure the effectiveness of cyber resiliency controls and provides results back to responsible party/owner
• Educates key stakeholders on risk management frameworks and top risks related to the system(s) or Line of Business for cyber resilience
   

Required Qualifications

• 7+ years of experience in cyber resiliency related activities, internal audit, external assessments, risk management, regulatory compliance, healthcare industry program management and/or information security in a corporate environment
• 5+ years of experience in understanding of cyber security compliance frameworks including its requirements, regulations, and implications for financial reporting, program management and internal controls.
• 5+ years of experience in audit methodologies, internal control frameworks, risks assessments, project management and control testing techniques.
• 3+ years of program management including strategic planning, decision-making, and project management

Preferred Qualifications

• Strong understanding of relevant regulations and frameworks aligning to NIST and ISO
• Strong analytical and problem-solving skills with the ability to analyze and interpret complex regulations, operational data, trends, assess risks effectively, and make recommendations for improvement.
• Exceptional interpersonal skills with the ability to collaborate across departments and influence stakeholders at all levels
• Demonstrated ability to collaborate effectively with cross-functional teams, build relationships with key stakeholders, and influence others to achieve compliance objectives. 
• Strong attention to detail and accuracy when conducting assessments, documenting processes, and reviewing controls to ensure compliance with cyber resiliency requirements.
• Managing work efforts with both internal and external partners in a highly collaborative environment
• Excellent written and verbal communication skills with the ability to articulate complex concepts clearly and concisely
• Ability to navigate and execute in a large complex organization
   

Education

• Bachelor’s degree or equivalent experience (High School Diploma and 4 years relevant experience)

Pay Range

The typical pay range for this role is:

$130,295.00 - $260,590.00

This pay range represents the base hourly rate or base