Senior HR Generalist – Benefits Lead

Summary/Objective

Job Description

About the BSO   

Founded in 1881, the Boston Symphony Orchestra (BSO) is one of the premier orchestras in the world. The BSO is committed to bringing world class music and performances to the local and international communities. The key to our success has been our employees, from the musicians onstage to those behind the scenes.    

About the Role  

We are seeking a highly skilled Senior Human Resources Generalist with a strong background in benefits administration, compensation, and total rewards to join our HR team. The ideal candidate will bring deep expertise in managing employee benefits programs, supporting compensation equity and processes, and ensuring compliance with relevant laws and regulations. This role is both hands-on and strategic, supporting employees and managers while contributing to broader HR initiatives that enhance employee experience. 

Key Responsibilities 

Benefits Administration 

• Administer day-to-day employee benefits programs (medical, dental, vision, life insurance, COBRA, disability, workers compensation, retirement plans, wellness programs). 

• Lead annual open enrollment planning, execution, and communication. Partner closely with the benefits broker and the HRIS Specialist for a strong process and experience. 

• Serve as primary point of contact for employees, players and retirees regarding benefits inquiries, vendor escalations, and issue resolution. 

• Collaborate with the payroll team, brokers and vendors to ensure accurate plan configuration, contributions, billing, and compliance. 

• Monitor benefits trends and provide recommendations to enhance competitiveness and cost-effectiveness. 

Compensation and Total Rewards 

• Support the design, implementation, and administration of compensation programs, including salary structures, annual merit cycles, incentive plans, and market pricing. 

• Conduct job evaluations, analyze market data, and develop recommendations for salary adjustments. 

• Assist in maintaining job descriptions and leveling frameworks. 

• Partner with HR leadership to refine total rewards strategies that attract, motivate, and retain talent. 

Performance Management Support 

• Support the annual performance management cycle, including goal setting and year-end evaluations. 

• Assist managers and employees with navigating performance tools, timelines, and best practices. 

• He