Field Service Technician - Area Floater, Columbus, OH

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

 

Text TNCJobs to 25000 or visit jobs.tennantco.com and start the conversation for this position!*

Ready for Something {New?  If you enjoy solving problems, applying mechanical ability, thinking creatively, and learning new things in an exciting, challenging, fast-paced, and rewarding environment, we have a Service position for you. Apply below if you’re ready to contribute to a cleaner, healthier, and safer world!

 

With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers’ facilities, our service technicians maintain, troubleshoot, and repair battery, engine-powered and robotic Tennant products. As a Field Service Technician with Tennant, you will diagnose equipment issues and determine what is needed to get the equipment running again. By providing quality communication and craftsmanship to our customers, our Service Technicians are a true asset to Tennant Company. 

 

As an Area area Floater Field Service Technician with Tennant, you will provide top-notch customer service as you troubleshoot equipment and deliver solutions that create a cleaner, safer world.  Working at our customers’ facilities, our Service Technicians maintain, troubleshoot, and repair Tennant products and provide quality customer service and communication to minimize costs and ensure satisfaction.  To solve customer problems, you will maintain the proper parts, supplies, and tools in your service vehicle.  You will quickly and accurately diagnose equipment issues and determine what is needed to get the equipment running again.  Customers rely on you to teach them how to use our equipment correctly and decrease future needs making you a true asset to our customers. 

 

A Day in the Life 

• Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer-owned Tennant products and similar competitor models. 
• Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs. 
  • Create and maintain records of all service activities and business reporting documentation.
  • Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.
  • Follow all safety protocols and utilize proper PPE. 
• Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.
• Experience a Day in the Life of a Field Service Professional at Tennant through this captivating video.  Discover the challenges, successes and unique moments that make our team thrive! CLICK HERE to watch the vide