Retail Stand Lead | T-Mobile Arena
Compass GroupAbout the role
Position Title: Retail Stand Lead | T-Mobile Arena
Starting Pay: $19.00 per hour.
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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the One@Work app.
From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/
Job Summary
Summary: The Retail Stand Lead is responsible for being able to accurately ring up product in an efficient manner and assists in overseeing an assigned location. The Stand Lead should be comfortable approaching guests to offer services and sell products. In addition, the Stand Lead must be willing to help fellow co-workers’ complete tasks.
Essential Duties and Responsibilities:
- Handles credit card transactions using the Point of Sales system following cash handling guidelines.
- Thorough knowledge of POS operating system
- Responds to guest’s needs and requests, effectively using suggestive and upselling techniques, and maintains service areas.
- Responds to guest needs and requests and communicate guest issue to Supervisor.
- Completes steps of service to ensure utmost guest satisfaction.
- Understands and can describe menu offerings, packaging/presentation and pricing.
- Assists in creating personalized merchandise.
- Ensures all products are displayed and merchandised appropriately.
- Adheres to Levy Company guidelines as stated in team member training manual and employee handbook.
- Complete set-up and breakdown responsibilities of assigned location.
- Follows responsible alcohol service policies.
- Coach cashiers on best practices and develops staff in accordance with best retail practices.
- Practices proper product control and handling of all inventory and equipment.
- Serves as lead point of contact for assigned stand.
- Understands Levy Core signature principals and Rank and Rally core principals.
- Provides leadership within a given assigned location and communicates needs and challenges to supervisor.
- Assist with event count-ins, count-outs, set-ups and sports/event preparation.
- Assist with e-commerce customer service and order inquiries.
- Other duties and tasks as assigned.
- Performs other duties as assigned.
Job Duties:
- Be punctual, reliable and available for scheduled shifts, including nights, weekends, and holidays on event basis.
- Adapt quickly to fast-paced, high-volume environmen
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