Jobs and Careers

Key Account Manager - Internal

United Statesfull_timeVerifiedPosted 21 May 2025

💰 $92,000/yr($73,600/yr – $92,000/yr)

About the role

But what does Funko do? Funko is a purveyor of pop culture and licensed-focused collectibles company. Funko currently holds thousands of lenses and the rights to create tens of thousands of characters – one of the largest portfolios in the pop culture and collectibles industry. Funko’s Pop! Vinyl is the number one stylized vinyl collectible on the market, selling millions of figures to fans around the world. The Key Account Manager is responsible for overseeing operational distribution for a portfolio of key retail partners, coordinating marketing efforts, producing launches and sales promotions with assigned retail partners to achieve sales and profit quarterly objectives. What You’ll Do

Proactively contact buyers through outgoing calls and emails; actively sell and support new categories and departments
Analyzes POS and industry trends to suggest products to client.
Understands S&OP process to drive customer focused sales and build healthy product mix
Utilize sales and inventory reports to identify licenses and products to solicit your customers.
Continually looking for opportunities to cross sell across all of Funko’s product categories
Coordinate with marketing team on retail level-based activities
Identify and grow opportunities with clientele and collaborate with Sales Management to ensure strategic growth attainment plan.
Participate in continued education/training to learn about new and existing product lines and improve sales techniques; be a trusted advisor on all things Funko.
Ensure the highest level of customer satisfaction resulting in increased productivity and achieving quarterly incentive goals.
Prepare quarterly and annual sales forecasts for all assigned accounts to ensure appropriate inventory levels.
Create and deliver presentations tailored to your customer’s long-term business needs.
Consistently meet quota and revenue targets
Maintain high customer satisfaction with assigned portfolio
Endeavour to action/respond within requested deadlines

What You’ll Bring

2-4 years’ experience in a Sales or Account Management role, preferably for a consumer product company selling direct to large, national retailers.
Proficient in retailer proprietary systems
Knowledge of collectible/toy/CPG industry and customer trends.
Out of the box thinker; creative and strategic mindset.
Understanding of PowerBI
Proven account management or other relevant sales experience.
Understanding of S&OP process to drive customer focused sales and build healthy product mix.
History of successful conflict-resolution and de-escalation of issues with customers.
Project-oriented, pro-active, creative and self-motivated work style.
Proven ability to effectively manage multiple projects amid changing priorities in a fast-paced environment while consistently delivering superior results within given deadlines.
Exceptional organization and time management skills.
Degree from accredited college or technical school preferred.
Excellent presentation and communication skills, both written and verbal
Ability to provide reports to management on customer's needs, problems, interests, competitive activities, and potential for new products and services.
Ability to create and deliver presentations tailored to the audience needs
Experience with ERP or CRM systems preferred (MS Dynamics NAV)
Proficiency with MS Office Suite

Salary Information The base salary range for this position in the selected city is $73,600 - $92,000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay i