Summary
 

Assists and supports marketing sales/service representatives, staff, and management to ensure accuracy of all data which enhances the delivery of health care products and the operation of the marketing office.

Description
 

Coordinates proposals on accounts for fully insured and ASO financial arrangement groups based on the accounts plan design and anticipated needs of the groups. Ensures accuracy of all data submitted by sales representatives and/or service representatives.

Prepares/reviews all enrollment materials (packets, brochures, benefit booklets, etc.). Coordinates with sales representatives, service representatives, internal departments, and/or vendors to ensure accuracy of all materials. Assists/responds to needs of sales/marketing team for marketing materials/marketing support functions (reordering of enrollment materials, preparation of proposals, presentations, etc.).

Provides administrative support to marketing sales/service representatives, staff, and management to include typing, filing, and mass mailings. Prepares and distributes various internal/account specific reports (weekly, monthly, etc.). Maintains department calendars, makes travel arrangements, and all other administrative support duties as needed.

Receives telephone calls from sales/service representatives, underwriting, agents, members, etc. Answers questions regarding submitted proposals, new or renewal benefits, claims filing, billing, provider services, account concerns, etc.

Required Education:

• High School Diploma or equivalent

Required Work Experience:

• One year administrative/clerical support and/or customer service in an insurance environment.

 

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Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities,