Sr. TA Analyst - Selection & Assessment

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

FLEXWORK is an employee-centric reimagining of how we work. We built FLEXWORK based on employee feedback – it is about flexibility, trust, and choice whenever possible. It’s been a journey of disruption that has yielded the best of our values. We offer as much flexibility as possible, and choices that enable you to be most productive, including benefits that meet your needs and learning opportunities that you feel passionate about.

Our Approach to Work

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career 

At Palo Alto Networks, we recognize that our Global Customer Service (GCS) and G&A function - encompassing teams like People, Marketing, and IT - are vital to our success. If you're a seasoned selection and assessment expert with a passion for innovation, our Assessment & Analytics team has an opening that might just be your next challenge.

This pivotal team drives a data-centered talent acquisition approach, leveraging scientific and research-backed methodologies to improve our hiring caliber. Within this role, you'll primarily be supporting the GCS and G&A functions. You'll undertake tasks such as job analyses, creation of success profiles, and partnering closely with our Talent Acquisition team. Your objective? To refine and elevate our hiring processes by introducing cutting-edge, evidence-based selection and assessment strategies for our core roles in these functions.

This role demands strong project management abilities, exceptional communication skills, and a talent for building robust partnerships. Your skills in translating complex talent data into actionable insights and managing intricate cross-functional projects will be crucial. If you're ready to lead critical changes in hiring and shape the future of selection and assessment at Palo Alto Networks, we invite you to join us on this exciting journey!

Your Impact 

• Conduct job analysis to determine the knowledge, skills, abilities, and other characteristics (e.g., competencies) required to succeed in critical roles within our GCS and G&A organizations
• Develop success profiles to guide hiring and talent management processes across the GCS and G&A organizations
• Support the development of selection and assessment solutions, with a particular focus on structured interviewing and technical assessments for GCS and G&A roles (e.g., Customer Success Engineer, IT Software Engineer, IT Product Manager)
• Partner with the Talent Acquisition team to design research studies and pilots focused on improving the effectiveness and efficiency of the hiring process
• Assist with developing and delivering training programs for recruiters, hiring managers, and interviewers on updates and changes to the hiring process, including the effective use of assessment tools, interview techniques, and best practices
• Apply your knowledge of statistical concepts to evaluate the effectiveness of assessment-related initiatives and support the continuous improvement of a quality-of-hire analytics program
• Stay current with industry trends, best practices, and emerging technologies in selection and assessment to ensure the ongoing effectiveness of our talent acquisition strategies

Qualifications

Your Experience 

• Master’s or Ph.D. in Industrial/Organizational Psychology or a related field (e.g., Organizational Behavior)
• Expertise in job analysis, competency modeling, and validation strategies
• Strong knowledge of various assessment methods (e.g., structured interviews, personality assessments, job knowledge tests, situational judgment tests, work samples, simulations)
• Prior experience designing, implementing, and evaluating assessment tools and processes, preferably within the technology industry
• Strong project management and organiz