Director of Clinical Support Services - Remote in Africa

POSITION OVERVIEW:

The Director of Clinical Support Services is a key leadership role that supports the Chief Medical Officer (CMO) in overseeing and strengthening clinical support services across CURE’s hospital network. As a licensed physician based in Africa, this individual will focus on standardization, optimization, and quality assurance of Laboratory, Sterile Processing, Biomedical Equipment, Pharmacy, and Procurement services. The role ensures these services align with clinical best practices, patient safety standards, and operational efficiency to support high-quality surgical and medical care. This role serves as the primary liaison between the CMO and hospital-based Managers of Clinical Support Services, ensuring that clinical support services effectively enhance surgical operations, optimize patient flow, and uphold infection control measures. Additionally, the Director will provide technical expertise, training, and strategic guidance to hospital leadership in managing their clinical support departments.

 

ESSENTIAL DUTIES:

1. Supporting the Chief Medical Officer in Clinical Operations
   1. Work closely with the CMO to develop and implement strategic plans for clinical support services across the hospital network.
   2. Provide expert recommendations to the CMO on best practices for laboratory services, sterilization, biomedical equipment maintenance, and pharmaceutical management.
   3. Ensure that hospital support services align with CURE’s overall clinical strategy, contributing to improved patient care and surgical efficiency.
   4. Assist in reviewing policies, compliance measures, and accreditation requirements for clinical support services.
2. Standardizing Clinical Support Services Across Hospitals
   1. Develop and enforce Standard Operating Procedures (SOPs) for Labs, Sterile Processing, Biomedical Equipment, Pharmacy, and Procurement to ensure consistency across all CURE hospitals.
   2. Oversee the integration of clinical support services into hospital workflows, ensuring smooth collaboration with surgical and medical teams.
   3. Conduct hospital visits and virtual assessments to evaluate efficiency, patient safety, and compliance with CURE Standards.
   4. Identify and implement technology-driven improvements to enhance support services.
3. Staff Training & Clinical Development
   1. Design and implement a training program to ensure clinical support staff are proficient in best practices, safety protocols, and compliance requirements.
   2. Serve as a mentor and clinical advisor to hospital-based Managers of Clinical Support Services, ensuring they understand their role in improving patient outcomes.
   3. Organize training sessions, workshops, and peer learning opportunities to enhance knowledge-sharing across the network.
   4. Work with hospital leadership to ensure proper recruitment and development of clinical support staff.

SERVICE-SPECIFIC RESPONSIBILITIES

1. Laboratory Services
   1. Ensure that diagnostic labs provide timely, accurate, and high-quality test results to support clinical decision-making.
   2. Standardize testing protocols, equipment usage, and reporting procedures across hospitals.<