Clinical Engineering Field Administrative Support

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• Everyone is focused on serving the customer and we do that by collaborating and supporting each other
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• Every associate matters and makes a difference

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Summary

The Clinical Engineering Field Support Coordinator II provides clerical and administrative support for Clinical Engineering. The Field Support Coordinator organizes and develops information and materials necessary for meetings, special projects, and reports and acts as a liaison between Manager(s), Director(s), Regional VP(s), General Manager(s), and Division Business Manager.  This position acts as a resource and provides support for Field Operations, provides database support, and professionally represents TRIMEDX in all interactions by demonstrating a commitment to the TRIMEDX vision, mission, and core values.  This position is managed centrally from the Corporate Office.  This position will be part of a Field Operations Administrative Support Pool. A ServiceNow ticket system is used to track work requested by those in Clinical Engineering supported by the Field Support Coordinator Team.

Responsibilities            

Administrative Support (40%)

• Provide clerical and administrative support for staff

• Organize and develop information/materials necessary for meetings, special projects, presentations, and reports

• Interact with and provide support to all departmental infrastructure, including human resources, payroll, benefits, service operations, finance, and information technology

• Manage travel arrangements and expenses, as needed.

• Place orders for Indirect items in Workday Procurement as outlined by TRIMEDX Supply Chain

• Perform additional support tasks: coordinate meetings (including QVRs and team meetings), calendar management, prepare documents, take notes/minutes, send reminders/responses, maintain files and records.

• Maintain documents, EOC Reports, QVR documents and minutes, and other documents as needed (Org chart/pictures)

• Schedule meetings as requested.

• Provide regional support for company sponsored events.

Data Support (40%)

• Establish and maintain record keeping systems and processes

• Compile data for routine and special reports, utilizing Microsoft products including Word, Excel and PowerPoint to prepare spreadsheets charts and graphs, Utilize and work with various database software programs.

• Compile daily, weekly, and monthly reports.

• Act as a data resource and assist other departments, Managers and Directors as needed.

• Maintain RSQ data, including approving/updating primary and secondary PM Tech, reassigning workorders, updating Warranty Information (including start/end dates), updating ROTA, and additional items, as directed.

  Establish and maintain record keeping systems and processes.

• Compile data for routine and special reports, utilizing Microsoft products including Word, Excel and PowerPoint to prepare spreadsheets charts and graphs, Utilize and work with various database software programs.

• Compile daily, weekly, and monthly reports from RSQ for Managers and Director.

• Act as a data resource and assist other departments, Managers and Director as needed.

• Maintain RSQ data, including approving/updating primary and secondary PM Tech, reassigning workorders, updating Warranty Information (including start/end dates), updating ROTA, and additional items, as directed by Managers and Director.

Project Management (20%)

•  Participate in obtaining information for various projects by contacting subject matter experts and resources at TRIMEDX and the hospital as required.

• Monitors compliance to various Divisional and TRIMEDX projects and tasks

• Coordinates and consolidates data collection and information requests, from Region(s) or System(s)

• All other duties as assigned.

Skills and Experience