Director Clinical Operations - Oral and Maxillofacial Surgery - Center City

Job Details

The Director of Business Operations for the Department of Oral and Maxillofacial Surgery (OMFS) is a senior leader responsible for the strategic, financial, and operational oversight of five outpatient surgical practices within an academic medical center. This role ensures the seamless integration of clinical care delivery, business performance, and administrative functions.
In collaboration with department leadership, the Director drives initiatives to improve patient access, operational efficiency, financial sustainability, and staff engagement. The ideal candidate is a results-oriented, data-driven leader with deep experience in healthcare operations, business strategy, and multi-site practice management.

Job Description

Essential Functions

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Oversight of operational Budget for 5 OMFS locations, including capital budget requests and follow through
• Direct Supervision of OMFS Practice Manager and Billing Manager
• Track and report on KPIs, including revenue cycle metrics, RVUs, payer mix, and expense trends
• Primary Timekeeper for department including residents and physicians
• Approver of all Workday requests through purchasing as well as employee reimbursements
• Responsible for all check requests reimbursements
• Responsible for tracking special purpose gift funds
• Liaison with Jefferson marketing
• Collaborate with finance, billing, and compliance teams to improve reimbursement and reduce denials.
• Liaison with Jefferson supply chain leadership to ensure OMFS vendors are paid in a timely fashion
• Develop and implement operational protocols, performance standards, and process improvements.
• Onboarding/offboarding of OMFS attendings
• Manage CLIA, DOH and Radiation Producing machine Certificates
• Support department-wide strategic planning, including program expansion, space utilization, and business case development
• Ensure adherence to institutional policies and external regulations (HIPAA, OSHA, Joint Commission, AAOMS, CMS, etc.)
• All other duties as assigned

Education and Experience Requirements:

• Bachelor’s degree in healthcare administration, Business, Nursing, or related field required.
• Master’s degree (MBA, MHA, or equivalent) strongly preferred.
• Minimum 7 years in a healthcare setting with management responsibilities.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Jefferson University Physicians

Primary Location Address

909 Walnut Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than