Clinical Laboratory Assistant | Laboratory | Full-Time

The Clinical Laboratory Assistant I (CLA I) performs phlebotomy, assists laboratory technicians in performing routine laboratory tests and related duties. These duties include (but are not limited too): Collection of blood specimens, performs waived testing, performance of clerical and courier functions, and specimen processing. Strives for superior performance by consistently providing a high standard of care. All CLA’s are responsible for assisting with blood collections from outpatients, inpatients as well as other possible collections from other patient types that are supported by Ashland Medical Center.

Job Duties:

• Collects and processes specimens (blood, urine, stool, sputum) following proper identification and labeling.
• Performs specimen handling, preparation, and waived testing (e.g., urinalysis, hemoccults, urine drug screens) according to established protocols.
• Enters and verifies orders, test results, and reference lab reports in the EMR/LIS with accuracy and attention to detail.
• Provides excellent customer service by answering phones, scheduling tests, and communicating effectively with clinical staff and patients.
• Maintains supply inventory, ensures cleanliness and safety of work areas, and adheres to all lab and Joint Commission standards.
• Assists with quality control, proficiency testing, and competency assessments to support accurate and reliable laboratory operations.
• Identifies and resolves issues affecting specimen quality or workflow, escalating as needed to technical staff or leadership.
• Performs other duties as assigned by the lab manager or pathologist.

Requirements:

• High school graduate or GED.
• Graduate of Phlebotomy Technician program or Certified Medical Assistant program OR ability to become certified by acceptable agency (AMT, ASCP, NHA, NCCT, or equivalent) within 1 year of hire.
• Direct patient care experience in a clinical or hospital setting required.
• Ability to use computer programs or become proficient with EPIC EMR within four weeks of hire.
• Must demonstrate excellent customer service skills, working with all age groups.

Benefits and Salary:

Commensurate with position and experience. Comprehensive benefits package to include: medical, HSA, dental, 403(b) with employer match of 5%, life insurance, long-term disability, PTO, sick time, EAP, wellness benefits, etc.

About Us:

As an independent hospital, we live our mission to improve the health and wellbeing of the people of our region. To improve access to care, we have expanded our local specialty and primary care services in our communities. Not far from Duluth, MN, our campus resides in the beautiful north woods of Wisconsin where you can balance work and home life on our beautiful lakes and trails by partaking in personal interests such as biking, cross-country skiing, hiking, fishing, water sports, ATVing, snowmobiling, and much more.