Administrative Services Manager

Botetourt County Department of Social Services is seeking an experienced professional to fill the role of Administrative Services Manager.  

The ideal candidate will bring experience from previous Local Department of Social Services role(s), and be confident in their ability to oversee a variety of work processes (program areas and administrative functions) while leading, developing, and supporting staff along the way. The individual in this role will provide executive-level support to the Director and the Social Services Board; and will serve as a liaison for a variety of governmental agencies, departments, and community partners. 

The starting salary for this role is $45,000 (Commensurate with Experience). 

An Overview of the Administrative Services Manager's Duties & Responsibilities:

• Oversee and/or assist management in the oversight of local agency’s technical and administrative programs including but not limited to finance, human resources, security operations, facility management and contract administration.
• Assist Management in the preparation of reports and presentations to the public, County Administrator, Board of Supervisors and Social Services Administrative Board.
• Maintain confidentiality and professionalism when handling personnel matters and/or special projects as assigned by Director.  
• Act as the primary point of contact for the coordination, preparation, submission and resolution of all agency audits and reviews, including QAA, LRT, and Annual Local Audit.
• Reviews and evaluates the administrative and fiscal work of agency staff to ensure compliance with governing policies and code.
• Coordinates various budgetary, fiscal, administrative, and clerical functions; answers questions and provides instruction for state/local finance departments; provides information and answers questions relating to audits of financial records or activities.
• Responds to complaints and questions related to department operations; provides information, researches problems, and initiates problem resolution; performs conflict management as necessary.
• Maintains a comprehensive, current knowledge of applicable laws, regulations, policies, or other guidelines; reads professional literature; maintains professional affiliations; attends conferences, seminars, workshops, and training sessions regarding changing laws and policies

 

Preferred Qualifications: 

Previous experience in a Local Department of Social Services.  
Previous experience with DSS/VDSS finance software systems such as LASER, BRS, and/or Thomas Brothers. 
Previous experience with DSS/VDSS software related to Family Services & Benefit programs such as OASIS, Safe Measures, VEMAT, EPPIC/EBT, VaCMS, and/or SPIDER. 
Previous experience with DSS/VDSS/Governmental Auditing to include but not limited to Quality Assurance and Accountability, Local Review Team (LRT), and the local annual audit. 
Proven record of establishing and maintaining excellent working relationships with Community Partners, and Local, State, and Federal governmental entities. 
Exceptional experience using Microsoft Office (mainly Excel, Word, and PowerPoint). 

This position is considered essential and telework opportunities may be limited. Some overnight travel may be required for training.  

Employees may be eligible for telework after satisfactory meeting probationary requirements and at the discretion of the department. Telework schedules vary based on the needs of the agency.

 Administrative Services Manager:This is a management title for employees that manage office support and administrative programs. These managers are responsible for planning, directing, or coordinating supportive services of an organization, such as office support services, finance, and human resources. The Administrative Services Manager is distinguished from the Office Manager in that the Administrative Services Manager is responsible for managing the local agency’s technical administrative programs such as finance, human resources, computer operations, facility management and contract administration. 
 General Work Tasks:

• Supervises, directs, and evaluates assigned staff, employee concerns and problems, directing work, counseling, disciplining and completing employee performance appraisals; 
• Monitors status of work progress and approves completed work; 
• Consults with assigned staff, assists with complex/problem situations and provides technical expertise; 
• Ensures departmental compliance with all applicable codes, laws, rules, regulations, standards, policies a procedures;
• Initiates any actions necessary to correct deviations or violati