Senior Business Analyst (Rocket Travel by Agoda)

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose - Bridging the World Through Travel 

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Senior Business Analyst 

As our Senior Business Analyst, you’ll shape the future of loyalty experiences that delight customers, drive partner growth, and scale our loyalty platform business globally. 

What You’ll Do: 

Strategy & Analysis 

• Analysis to identify new loyalty growth opportunities. 

• Define key success metrics using quantitative methods and data-driven insights. 

• Analyze consumer patterns and behavior to inform decision-making 

Execution & Delivery 

• Create and maintain internal BI tools to scale and reproduce data via visualizations and reporting  

• Manage priorities and roadmap for your area’s data needs 

• Be the owner of data quality and accuracy within your scope. 

Collaboration & Influence 

• Work with Product, Account Management, and Partners to deliver deep insights and provide scalable tools 

• Collaborate across regions, product areas, and functions to solve some of the world’s most difficult loyalty challenges. 

• Deliver insights that drive business value and enhance the learning rate at Rocket Travel. 

• Coach and educate the organization on quantitative methods. 

 What you’ll need to succeed: 

• Bachelor’s degree in technical field (i.e. Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline). 

• Proven ability to leverage analytics and quantitative methods to inform and influence decision-making 

• Bias for action to unlock business value for our partners and RTA 

• Excellent communication skills (both verbal and written in English) with proven ability to convey complex messages clearly and with conviction to different stakeholders 

• Entrepreneurial and analytical skills; effective at breaking down complex problems and driving and managing change  

• You have a background using a BI or data visualization tool such as SQL, Python, R, or equivalent 

• Hands-on mentality 

It’s great if you have: 

• MBA or Master’s degree in Math, Economics, Computer Science or Statistics 

 

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus.  

The annual salary range for the Chicago-metro area is $80,000 - $130,000.  

 

About Rocket Travel by Agoda:  

Rocket Travel by Agoda is the strategic part