Neuroscience Associate Sales Specialist - Flex Team - Southeast

About Acadia Pharmaceuticals

Acadia is advancing breakthroughs in neuroscience to elevate life. Since our founding, we have been working at the forefront of healthcare to bring vital solutions to people who need them most. We developed and commercialized the first and only FDA-approved drug to treat hallucinations and delusions associated with Parkinson’s disease psychosis, and the first and only approved drug in the United States and Canada for the treatment of Rett syndrome. Our clinical-stage development efforts are focused on Prader-Willi syndrome, Alzheimer’s disease psychosis, and multiple other programs targeting neuro-psychiatric and neuro-rare diseases. For more information, visit Acadia.com and follow us on LinkedIn and X.

 

Position Summary:

Responsible for providing interim coverage of open sales territories, including all aspects of sales territory management - including selling specialty Neurology product to Movement Disorder Specialists and Neurologists. Able to move within the U.S. as business needs dictate. Interim coverage would likely span a 1-6 month period and then role would be reassigned to a different opening for a 1-6 month span of time. Once this individual has performed successfully in role for 12 months, they will be eligible to apply for any open territory in United States for a full-time, long-term territory assignment.

Primary Responsibilities:

• Effectively impacts existing and new customers by providing exceptional value and service, which ultimately helps providers to identify and start appropriate patients on therapy
• Educates physicians and physicians’ staff on the value of the Company’s products for patient care
• Utilizes knowledge, critical thinking, and dialogue skills to deliver meaningful customer experiences that result in satisfaction, equity, and loyalty
• Anticipates, identifies and appropriately addresses healthcare professionals (HCP) objections, questions, and concerns
• Utilizes appropriate techniques to gain consistent access to customers
• Utilizes appropriate sales aids, clinical reprints, etc. according to training; tailors appropriate resources and information depending on customer needs
• Develops strong relationships with HCP customers including key opinion leaders (KOLs’) within the territory
• Identifies and investigates customer concerns and communicates with appropriate staff to solve problems in a timely manner
• Analyzes sales potential and then executes in the territory to ensure appropriate calls, reach, frequency, business meals, speaker programs, etc. to achieve consistently strong business results; works within given budgets and policy guidelines
• Analyzes, evaluates, and adjusts as needed to develop effective quarterly business/action plans
• Prepares and submits timely reports of business transactions and keeps accurate expense account records
• Provides appropriate guidance around pricing and reimbursement for promoted products to customers.  Acts as liaison between customers and Company when specific reimbursement questions arise
• Communicates and collaborates with sales management and region/area teammates, as well as cross-functional teammates (i.e. managed markets, operations, sales training, marketing, etc.) as business needs dictate
• Attends conferences, trainings, exhibits, meetings, and product launches as required
• Takes on leadership opportunities as appropriate, and consistently operates with a positive, collaborative attitude
• Remains compliant with all regulations in the course of carrying out responsibilities
• May participate in the training of new Sales Specialists in the field
• May participate in training activities during Area, Regional and National meetings
• Consistently carries out responsibilities with proficiency and professionalism
• May participate in cross-functional projects affecting area, regional and commercial objectives
• May provide mentoring support to new and/or junior Sales Specialists
• Other duties as assigned

Selling Responsibilities

• Proudly represent Acadia and its culture, mission, and values
• Meet or exceed sales expectations
• Exhibit a firm understanding of the selling process
• Develop and execute territory business plans
• Exercise professionalism, leadership, and teamwork at all times
• Adhere to all Acadia company policies

Customer Service

• Partner and build relationships with customers to understand and meet their needs – including provi