Associate Inflight Safety Assurance Consultant

Department:

Inflight

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Associate Inflight Safety Assurance Consultant is responsible for collecting and analyzing all Inflight Operations Safety & Regulatory Compliance data. This data is used for decision support models, business rule changes, and ongoing Inflight operations initiatives. Additionally, this role builds targeted monitoring plans and assists Consultants in uploading assurance plan data. The Associate Inflight Safety Assurance Consultant is a strategic problem-solver with strong communication skills who looks forward to supporting impactful initiatives that drive the future of Southwest.

Additional details: 

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.    

• U.S. citizenship or current authorization to work in the U.S. is required, and no current or future work authorization sponsorship available. 

 

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.  

Responsibilities

• Determines and monitors performance exceedance triggers, and reports results through relevant Safety data
• Responds to ad hoc data requests, builds out targeted monitoring plans, and assists Consultant in uploading assurance plan data
• Compiles data from all stakeholders and builds Inflight Data Scrub and Inflight Safety Review Board presentations monthly
• Process reports daily in applicable internal databases
• Provide recommendations and answer business questions using experience, logical reasoning, and analytical skills
• Must be Customer Service oriented and maintain a positive attitude
• Handle concurrent projects and prioritize accordingly
• Possess solid knowledge of the Inflight operation
• Create impactful accompanying visuals, charts, and graphs that drive insights and best illustrate analytical findings
• Lead the execution of analyses related to own area
• Assist the Leader in identifying areas of operational improvement through research and analysis
• May perform other job duties as directed by Employee’s Leaders

Knowledge, Skills and Abilities

• Skilled in analytic capabilities with the ability to break down and analyze various types of data (e.g. Employee reporting, injury & damage data, etc.)
• Skilled in collecting, organizing, visualizing and assimilating data including turning raw data into meaningful information using data-oriented programming languages and visualization software
• Skilled in analytics and data validation
• Skilled in researching, problem solving, and investigation
• Skilled in verbal and written communication
• Ability to have outstanding organizational skills with strong attention to detail
• Skilled in understanding the implications of new information for both current and future problem-solving and decision-making
• Ability to generate or use different sets of rules for combining or grouping things in different ways
• Ability to apply general rules to specific problems to produce answers that make sense
• Ability to read and interpret detailed and/or t