Senior End User Computing Engineer

Overview

The Senior End User Computing Engineer works independently to build and integrate several robust, fault-tolerant application solutions for information processing requirements to maximize audit site productivity. This includes collaboration in requirements definition, prototyping, design, coding, testing and deployment.

Responsibilities

• Architect, Build and implement the strategic roadmap for the Windows 11/Mac OSX platform with expertise in Workspace One Modern and Intune Management.
• Directly responsible for the design, implementation, and engineering support of end-user desktop solutions including SCCM, Workspace One UEM, and MS Intune.
• Provide direction for end-user enterprise technology and review long-range plans that meet the requirements of the business, Security and Compliance Teams
• Own and maintain a clear roadmap for the Windows and Mac end-user platform
• Develop and ensure execution of high-profile project plans in coordination with the project/demand management team
• Analyzes and assesses how automated systems can be implemented to solve complex business problems.
• Analyze and resolve software and process related issues originated from internal or external customers
• Applies the principles and practices of software quality assurance throughout the software development life cycle.
• Documents the specifications, design, features and operation of applications prior to production roll out.
• Ensure that all technology standards are adhered to while developing systems.
• Ensure project deliverables are accomplished on time and within budget.
• Communicates technical and operational issues to both engineering and audit leadership in a timely manner.
• Complete all responsibilities as outlined in the annual performance review and/or goal setting.
• Complete all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change

Qualifications

• BS in computer science, information technology or a related technical field, or an equivalent combination of education, training, certification, and relevant experience
• 5 years’ experience with Windows 10, MS OS, OSX, Android OS, IOS, Azure, Exchange, VDI, and Security.
• Strong ability to design multifaceted desktop environments based on varying criteria such as machine type, software, peripheral hardware, security, network, and support.
• Strong ability to develop complex application packaging (e.g., OS, patches, applications, scripts, Group Policy Objects, programs, utilities, and hotfixes), certification testing, and distribution across desktop environments using Workspace 1 And SCCM management.
• Strong ability to direct, review, and approve the creation of Windows OS and Mac OS images/builds.Strong knowledge of Windows and Mac Installer technology, application packaging, authoring, and MSI editing
• Strong ability to manage a desktop environment deploying packages using software management tools including SCCM and Workspace1
• Strong ability with Azure Active Directory (Group Policy Objects), windows/networking configuration and administration
• Strong scripting ability (VBScript, batch files, Install Script, Wise Script, PowerShell, etc.).
• Proficiency in MS Office Suite including O365 administration.
• Strong Hands-on Experience with large scale End user computing environment integrated with complex
• IDM/AD/azure ad systems.
• Hands on experience working in Active directory, Azure, OKTA and other IDM environments
• Experience with Workflow Automation in ITSM tools, Microsoft Power Automate, Jira, SharePoint
• Strong Technical knowledge in Multidomain trusts, Single Sign On, Okta AD Agents and Conditional Access.
• Excellent communication skills
• Expertise in the following areas:
  • SCCM (engineer & architect)
  • Workspace ONE (engineer & architect)
  • Horizon Enterprise
  • AppVolumes
  • Airwatch
  • Intune Env and Policies
  • PowerShell Scripting
  • End user computing solutions
  • Azure AD/office 365 Policies
  • Okta Identity Management
• Healthcare data experience is a plus.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Communicating with others to ex