Restaurant Manager

Description

HOSPITALITY STARTS HERE

Our goal is to be the best job you'll ever have in the hospitality industry. No joke, it’s what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart!

THE ROLE

The Restaurant Manager at O-Ku Raleigh you are a passionate food and beverage professional with extensive knowledge of the hospitality industry. You will be highly adaptable, resourceful, and able to thrive in a fast-paced, dynamic environment.

As the Restaurant Manager, you'll be the Culinary Captain, someone who thrives in the heartbeat of a bustling restaurant, ensuring not just meals but memorable culinary journeys. If you're passionate about orchestrating the front-of-house and leading a team to deliver exceptional hospitality, this is your stage...

RESPONSIBILITIES

• Set the tone for guest experience by influencing and leading a positive, collaborative, and fun team environment where everyone is treated with respect and kindness
• Oversee, maintain and manage food, drink and service quality and dining experience
• Assess, implement and manage service standards by ensuring consistency across operational procedures
• Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions
• Create and carry out strategic business objectives that mitigate risk and maximize profit across; recruitment, finance, legal and restaurant operations (FOH/BOH)
• Create weekly schedules, control labor and support ordering / inventory
• Partner with FOH and BOH to ensure a positive and collaborative environment
• Lead by example and set the tone for health, safety and cleanliness throughout the property

O-KU RALEIGH is located at The Dillon in downtown Raleigh’s vibrant Warehouse District. O-Ku Raleigh celebrates authentic Asian cuisine with a regional approach, providing a dining experience that focuses on unique ingredients and sophisticated presentations. From petite plates to sushi specialties to contemporary robata-style dishes, O-Ku Raleigh showcases the freshest fish from the world’s finest markets in areas such as Norway, Scotland, Hawaii and New Zealand, as well as local sustainable sources.

Requirements

WHAT TO EXPECT. ON THE FLOOR & IN THE OPERATION…

Your schedule may vary (days, nights, weekends, holiday’s) based on seasonality, covers, and hours of operation but in general you can expect to work 40 to 50 hours a week.

• Work Collaboratively: to achieve a one-team one-dream mentality that promotes the hiring, and nurturing of the right people ready to serve our guests, achieve financial goals and create memorable experiences
• Practice Humility & Transparency: to support culture and an ethical environment where everyone feels safe, cared for and inspired
• Act With Integrity: be able and willing to perform all responsibilities of each position in the kitchen when needed. Lead by example and set the tone for health, safety and cleanliness throughout the property
• Enrich Your Community: engage local farms to source and procure fresh and quality product while also educating junior team members, advocating for their growth and development
• Show Compassion and Empathy: listen to your team, be understanding and always provide a humane approach when individually coaching with the intent to inspire everyone to do great things
• Leave a Lasting Impression: provide a sense of home through quality, consistency, and teamwork
• Embrace Positivity: create a welcoming and approachable environment that is solution driven, with a smile
• Have Fun at Work: set the tone by influencing and leading a positive, collaborative, and fun team environment where everyone is treated with respect and kindness

AS A VALUED MEMBER OF THE TEAM YOU CAN EXPECT…

• Competitive Pay + PTO: Competitive base + performance based bonus (paid out quarterly) + PTO after 90 days
• Health Insurance: Medical, Dental, Vision, Telemed, Life, STD, LTD, LAP (Life Assistance Program)
• Retirement Planning: 401K (50% in match up to your first 6% investment), Roth, or both