Travel Property Adjuster - Field Estimating (EST)
AllstateAbout the role
The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.
We are the Good Hands. We don’t follow the trends. We set them.
Job Summary:
As a Traveling Field Property Adjuster, you will play a crucial role in assessing property damages, estimating losses, and settling claims in accordance with customer policies. You will conduct on-site inspections, write detailed damage estimates, and provide clear explanations of both the estimate and the policy to customers. Additionally, you will leverage advanced video technology to collaborate virtually with customers and vendors when not in the field. This role requires strong communication skills, empathy, and the ability to negotiate claim settlements. You must be adaptable to work independently or as part of a team, both face-to-face and virtually.
A day in the life of a Travel Estimating Property Adjuster:
- Travel to loss sites and conduct thorough inspections of properties
- Write accurate estimates to capture the extent of damages
- Settle claims promptly and fairly, adhering to customer policies
- Utilize advanced video technology for remote collaboration and estimating
- Review policies to determine coverage and provide detailed explanations to customers
- Communicate empathetically with customers, guiding them through the claim process
- Negotiate claim settlements in accordance with established methodologies
- Work in various environments, including independent and team settings, and virtual platforms
- Handle claims, collaborate with vendors, and communicate with customers from home
- Participate in online meetings and trainings, being on camera as required
You’re provided with comprehensive training:
- We cover the cost to help you study for and earn your license
- We offer 3 months of full paid training plus on the job training for up to an additional 3 months
- Ongoing training opportunities for continuous improvement
What’s in it for you?
- Event Pay eligibility for working extended hours, weekends, and holidays
- Paid training and licensing
- Internet reimbursement
- Generous Paid Time Off
- Tuition reimbursement
- Company-matched 401(k) and company-funded pension
- Volunteer opportunities + matching donations
- Cafeteria style health insurance plan- starts day one!
- Medical, Dental and Vision Coverage
- A culture of learning where you can expect to develop foundational skills for the future
- Opportunities for both personal and professional development
- Leadership teams that are communicative and engaged
- Impactful work by serving customers and the community in times of
When will I work?
- During training, work Monday through Friday from 8:00 AM – 5:00 PM
- After training, work Monday through Friday from 8:00 AM - 5:00 PM EST, occasional weekends and holidays.
- Minimum of 8 hours per day, up to 12 hours based on business needs
- This field position requires up to 90% travel out of town
You’re a great match for this role if you:
- Reside in the EST time zone
- High School Diploma/GED or higher (Bachelor's Degree preferred)
- Are located within 50 miles of an airport
- 1+ years of experience writing water damage estimates
- Previous experience as a property adjuster
- Proficiency in estimating software like Xactimate
- Strong focus on providing exceptional customer service <
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