Senior Manager, Project Management Office (PMO), Workplace Solutions Group (WSG)

Please Note:

To provide the best candidate experience with our high application volumes, we limit applications to a total of 10 over 6 months. 

Advancing the World’s Technology Together
Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you’ll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future. 

We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We’re dedicated to empowering people to be their true selves. Together, we’re building a better tomorrow for our employees, customers, partners, and communities.

What You’ll Do

The WSG Project Management Office (PMO) is responsible for a portfolio of capital and operations projects that are performed in service to Samsung’s real estate and workplace-oriented assets and the employees who occupy those assets. The PMO does its work by developing, maintaining and adhering to best-in-class processes, methodologies, standards, metrics, practices and policies that achieve the high standards set by WSG, CFO Organization, & Samsung. 

The PMO Sr. Manager oversees all aspects of the PMO, including communication, resource management, prioritization, governance, risk management, future planning / pipeline, team leadership, and quality control. The PMO Sr. Manager effectively balances proactive enabling of project delivery with excellent governance following the Samsung guideline with the knowledge of Samsung culture.

Location: Onsite at our San Jose office/headquarters 5 days a week with an average of 5-10% travel per month

Reports to: Sr. Director, Workplace Solution Group (WSG)

Job ID: 42216

Essential Duties:

General:

• Ensure the PMO operates as a Center of Excellence within WSG and operate within Samsung culture.
• Identify and engage key stakeholders to ensure their involvement and support throughout the project lifecycle.
• Establish and maintain effective communication channels with project teams, stakeholders, and senior management, providing regular updates on project progress, milestones, and issues.
• Maintain comprehensive project documentation, including business cases, project plans, status reports, meeting minutes, and other relevant artifacts, ensuring transparency and accountability.

Resource Management & Prioritization:

• Allocate resources effectively, including personnel, financial, and equipment, to support project activities and enables the achievement of project objectives.

• Provide senior management with the information needed to assess and decide which proposals / business cases have the highest potential value, impact, and strategic alignment for Samsung.
• Interface with senior management to define project priorities, implementation opportunities, challenges, while also communicating project risks and opportunities.

Governance, Risk Management & Quality Control:

• Monitor project performance against key metrics, identify deviations from the plan, and take corrective actions as necessary.
• Prepare and present regular progress reports to stakeholders and senior management.
• Manage changes to project scope, schedule, and budget effectively, assessing impacts and communicating changes to stakeholders to maintain alignment with project goals.
• Seek and implement efficiencies to meet or exceed the financial expectations established at project initiation.
• Develop, implement, and govern project portfolio management processes, dashboards, templates, policies, and metrics.
• Monitor compliance with project policies and standards.
• Identify potential risks and issues associated with projects and proactively develop strategies to mitigate them, ensuring successful project delivery.
• Implement quality assurance processes and procedures to ensure that project deliverables meet the required standards and specifications.

Team Leadership:

• People Management: Coach and mentor project management practitioners – internal and 3rd party -- and build a sharable knowledgebase of best practices.
• Resource Management:  Own the PMO organizational structure, and ensure it effectively balances internal project management practitioners, embedded 3rd party project management practitioners, and variable 3rd party project management practitioners.
• WSG Leadership: Work cross-functionally with internal WSG support organizations a