Sr Salesforce Engineer (Service Cloud)

Hiring near our Irving, TX, Orlando, FL and Stamford, CT Centers of Excellence with a flexible environment.

About Gartner IT:

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients.  We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner.  Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.  

About the role:

This is a unique opportunity for a systematic, creative, and experienced individual to make a big impact on Gartner’s client experience as part of the Gartner Business and Technology Insights team. You will play a key role for a newly chartered program working to modernize Gartner’s CRM technology .

What you will do:

• Designing, implementing, unit, integration testing and supporting Salesforce applications and services

• Contribute to the review and analysis of business requirements

• Collaborate on architecture and technical design discussions

• Perform and participate in code reviews, peer inspections and technical design/specifications

• Documenting and review detailed design

What you will need:

• Bachelor’s degree or foreign equivalent degree in Computer Science or a related field required.

• 5+ years’ experience in software development experience with Salesforce Force.com platform/Sales Cloud/Service Cloud implementations

• A minimum of 5 years of experience in UI development using Aura, Lightning Web Components, and Visualforce and leading a team of software engineers. 

• Experience in developing applications on the Salesforce platform using Apex, controllers, triggers, Flows, etc.

• Experience in integrating Salesforce with external systems/applications using REST/SOAP APIs, SOSL and SOQL, Batch & Asynchronous processes, Platform Events, Change data capture etc.

• Strong Team Player, Critical Thinker, Analytical, and excellent problem-solving skills,  verbal & communication skills  are required

• Ability to anticipate and produce design applications that work with governor limits and scale appropriately. Excellent software development and object-oriented design fundamentals

Nice to Have:

• Certified Salesforce Platform Developer I

• Certified Salesforce Platform Developer II

• Certified Salesforce Administrator

• Experience working with Jira, Git/SVN, Jenkins, bitbucket etc.

• Scrum software development methodology experience is required

• Thorough understanding of the Salesforce ALM (Application Lifecycle Management) including Salesforce deployment effectively using VS Code and Metadata API

• Experience in participating in architecture and design (architecture, design patterns, reliability and scaling) of new and current systems

What you will get:

• Competitive Compensation Package

• Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!

• 20+ PTO days plus holidays and floating holidays in your first year

• Extensive Medical, Dental and Vision plans

• Hybrid environment with flexibility, remote work 

• Parental leave

• Gartner Gives Charity Match

• Employee Assistance Program (EAP)

• Employee Stock Purchase Plan

• Health and wellness related allowance programs

• 401K with corporate match, immediate vesting

• Collaborative, team-oriented culture that embraces diversity 

• Professional development and unlimited growth opportunities

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

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