Pharmacy Technician Lead

Implements inventory control procedures and orders merchandise within regulatory guidelines. Obtains new prescriptions and prescription refill information from customers. May retrieve, count, and measure drugs. Resolves problems related to customer prescription inquiries. Technical expert with depth or breadth of knowledge within Pharmacy. Provides guidance, coaching, and direction to more junior team members of the team. Acts independently working under limited supervision. Must be a Certified Pharmacy Technician (CPhT).

• What you'll do:
  • ​Ensure appropriate distribution of workload and workflow for assigned area including scheduling, shifting resources, and back filling as need.
  • Serve as the first line resource for questions/issues of team members; including offering solutions, collaborating with others, communicating status, and escalating as need.
  • Assist Pharmacy Manager in ensuring that established policies and standard operating procedures are being followed and that individual and team goals for production and quality are/exceeded.
  • Assist in the development, documentation, and updating of policies and procedures, including specific training and validation material. Assist in training and validating staff regarding procedures, including one on one training and/or group sessions as needed. Ensure that all team members are cross trained to cover production functions.
  • Other duties as assigned.

• What you need to do the job:
  • High School diploma or equivalent is required
  • Valid Pharmacy Technician license in the state of Ohio
  • Experience leading people or a team is strongly preferred
  • General PC knowledge: Microsoft Word, Excel, PowerPoint, and Outlook preferred
  • Knowledge of standard concepts, practices, and procedures within a dispensing pharmacy
  • Experience troubleshooting problems in a pharmacy dispensing environment is preferred
  • Strong attention to detail with good organizational skills
  • Strong verbal and written communication skills
  • Willingness to work a flexible schedule when needed and ability to stand for the full shift
  • Ability to adapt in a dynamic work environment, learn quickly, troubleshoot problems, and make decisions

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 21 - 32 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

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