Technology Innovation & Data Specialist

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature.

The Four Seasons Hotel Minneapolis seeks a Technology Innovation & Data Specialist to join our talented team!  

 

Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work. Whether you’re inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here.  

 

PURPOSE: The Technology Innovation & Data Specialist will support the Technology Innovation & Data Director and Department on all projects and needs. 

  

ESSENTIAL FUNCTIONS:  

• Maintain and support user/group accounts, configurations, access permissions, on-site documentation for all IT systems and systems administration  

• Troubleshoot device implementation, resolve system access issues, and provide deskside support services  

• Actively participate in property-level and corporate-initiated technology implementations and Coordinate with third-party vendors to ensure optimal network functionality  

• Monitor server performance, apply operating system upgrades and patches, and restore services as needed 

• Perform regular backup procedures, ensure data integrity, and manage system recovery processes 

• Diagnose service outages and provide desktop restoration or repair services and coordinate hardware repair through third-party vendors when necessary 

• Provide troubleshooting and restoration services for end-user systems, ensuring virus protection is in place while also performing regular backup procedures, ensure data integrity, and manage system recovery processes 

 

NON-ESSENTIAL FUNCTIONS: 

• Promote and maintain Four Seasons core technology standards and best practices 

• Maintenance and Proactive Processes 

• Maintain a high level of operational readiness and system availability. 

• Communication and Administration 

• Act as a communication point for technology-related issues within the property. 

• Assist with the