Manager, Operations Administration

Are you looking to make a meaningful impact on public health and the environment? Join the MWRA team! We deliver some of the nation's highest-quality drinking water to 3 million residents, restored Boston Harbor, and continue to invest in protecting vital public resources. Be part of a mission-driven organization where your work truly makes a difference in a safe, inclusive, and supportive environment.

Summary:

Directs, develops and implements division-level initiatives, strategies and policies in support of the Chief Operating Officer and Deputy Chief Operating Officers. Manages Operations Division reporting requirements, contract management requirements, and public presentations and materials. Develops and implements automated administrative systems and procedures related to master planning, operational and business strategies, organizational structure and contract management in support of the Chief Operating Officer.

Posting Period: 6/23/2026 to 7/7/2026
Location: Chelsea, MA
Salary: $114,782.91 - $168,814.75 Annually $2,207.36 - $3,246.44 Weekly
Work Schedule: Monday - Friday 8:00am - 4:30pm

Key Responsibilities

• Directs the development, coordination and implementation of all Operations Division's procurement policies, strategies and initiatives.
• Develops and implements automated database systems for all Operations Division internal tracking requirements related to planning, contract management, operations and business strategies.
• Maintains and revises policies, procedures and electronic tracking for the administration and management of contracts.
• Coordinates all monthly Board of Directors agenda items, materials and presentations.
• Prepares edits and manages the staff summary process for the Operations Division. Ensures the appropriate development, editing and tracking of all staff summaries.
• Directs development, coordination and implementation of all administrative policies and procedures associated with the Chief Operating Officer's office.
• Approves all critical need purchase order requests on behalf of the Chief Operating Officer.
• Reviews, edits and makes recommendations on all sole source and / or proprietary procurement initiatives.
• Reviews contract provisions, consults with appropriate MWRA staff and ensures compliance in legal, financial and affirmative action areas.
• Manages the Operations Division's responses to all Internal Audit Unit's compliance audits, to include sensitive matters requiring confidentiality.
• Assists in implementation of improvements in the Capital Delivery Program.
• Oversees the Operations Division's utilization of the MWRA's Purchasing Card Program.
• Represents the Chief Operating Officer on various matters as assigned.
• Performs related duties as required.

Required Qualifications

• A Bachelor's degree in public administration, business administration or a related field; and
• Knowledge of administrative management, procurement policies and procedures, and financial analysis as acquired through at least seven (7) years of related experience; or
• Any equivalent combination of education or experience.
• A Massachusetts Class D Driver's license (or equivalent) is preferred for travel between MWRA locations.
• Position may be eligible to telework up to 50% after an initial waiting period

Knowledge and Abilities

• Demonstrated effectiveness at facilitating major projects that involve coordinating with people across all levels of an organization.
• Understanding and application of data management systems.
• Excellent analytical, facilitation, oral and written communication skills.
• Ability to maintain confidentiality and exercise discretion in sensitive matters.
• Strong computer skills and proficiency in Microsoft Office Suite including virtual meeting platforms.

Tools and Equipment Used

Office machines as normally associated with a professional office environment, including the use of telephones, personal computers, word processing and other software, email, videoconference applications, copiers, scanners and fax machine