Field Service Technician

ChampionX has an immediate opening for a Field Service Technician located in Odessa, TX. This is your opportunity to join a growing company offering a competitive base pay and benefits.

What’s in it For You:

• The ability to make an impact and shape your career with a company that is passionate about growth

• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

• Thrive in a company that values sustainability, drives a safety-focused culture and empowers its employees through continuous improvement

• The chance to Improve Lives in our community with regular outreach and volunteerism opportunities

• The chance to join a learning and problem-solving culture

• Comprehensive benefits package starting day 1 of employment- medical, dental, vision, matching 401k, company paid life and disability insurance, health savings account with company provided funds, paid vacation & personal time and so much more!

What You Will Do:

• Perform moderately complex customer support activities, including installations, routine repairs and maintenance of chemical injection pumps and accessories

• Assemble different parts of manufactured products using hand tools, power tools, machines, and equipment

• Inspect all materials, components, subassemblies, etc. to assure they meet the accepted quality standards

• Read and follow work instructions, work orders, production drawings and sample assemblies, or receive verbal instructions regarding duties to be performed

• Process and submit customer service transactions such as service tickets accurately

• Provide accurate and timely information regarding availability of in-stock items

• Answer basic inquiries from customers providing basic technical product and applications support

• Refers customers to local sales representative for further sales & service requests

• Drive a company vehicle and makes deliveries to customer locations

• Obtains signatures for deliveries made, as required

• Work alone and/or under general supervision

• Develop good working relationships with customers through frequent and professional written and verbal communication

• Communicate professionally & effectively with customers when delivering both good and bad information

• Know and complies with all safety policies and procedures

• Work unconventional hours and potentially weekends to provide our required level of service on occasion

• Attend work in predictable and regular manner

• Participate in Lean events with active involvement in CI initiatives

• Report unsafe acts or conditions to supervision immediately as noticed

Position Details:

• Candidate must reside in Odessa, TX or surrounding areas

• Work week and shift: 7AM to 4PM, Monday through Friday

• Overtime: Some daily overtime and weekend work may be required, not to exceed 14 hours daily

• Compensation package offered: Competitive hourly rate with eligibility for quarterly bonus

• Paid Time Off: 40 hours of Personal Time granted annually along with an 8 hour monthly Vacation accrual

• New hire orientation is provided

• On the job training on processes, procedures, and product assembly

• Immigration sponsorship is not provided for this position

• Uniforms provided by company upon regular employment

• Company vehicle and field work environment

• Provided safety glasses, steel toe shoes and all necessary field PPE

Minimum Qualifications:

• High School Diploma or GED

• Vocational/Technical training or certification, or equivalent experience.

  a) 2 years of assembly, installations, repair of chemical injection pumps or similar products and;

  b) 2 years of experience performing moderately complex installations independently and;

  c) 2 years of experience in strong customer service relations, including the ability to explain and train

• Basic knowledge of industrial safety, proper hand and power tool use, and other motorized material movement equipment

• Motor vehicle records must meet the standards for the company vehicle driving policy

• Must meet DOT physical requirements and training

• Able to lift at least 40lbs

• Proficient in MS Outlook and Excel

• High mechanica