First Year Associate Program for Accounting and Technology Business Analysts

About Net at Work

Founded in 1996, Net at Work is one of North America’s largest technology advisors and solution providers for small and mid-size businesses. Our award-winning consultancy offers a rich portfolio of next-generation technology, industry expertise, implementation and managed services to help organizations derive value from the transformative benefits of technology. 

Through the integration of ERP, HCM and/or CRM solutions, Net at Work  offers unique, industry-specific  solutions and operation platforms that enable companies to compete more effectively in today’s digital economy. For more information, visit www.netatwork.com. 

About this Position

This program is an onboarding of 8 candidates into 4-6 business units. Our recruitment of candidates is rigorous and thorough. These individuals will have a full year of dedicated onboarding which will involve rotations into various business units. While each candidate may be prequalified for a specific business unit, the rotation will allow not only for a more comprehensive understanding of Net at Work solutions, but also a decision early on for the best placement. The group will operate as a team for much of the initial training, sponsored by our People and Learning Department. They will also work independently on the assigned business units. There will be three rotations in all. Each rotation assignment will be eight to nine weeks. The first two weeks of each rotation are training weeks. At the completion of the rotation cycles, candidates will be assigned to a specific business unit.

For the first six months, First Year Associates will be assigned a group mentor from the People and Learning team who they will meet with twice a week, once as a group and once in a one-on-one session. Assessments from training will be reviewed as will feedback from respective consulting managers. Periodic team events will be held such as luncheons, offsite team building activities and visits to client sites (some in person; some virtual).

This is a hybrid role, that is, both in office and remote.

The First Year Associate Business Analyst’s role is to support the implementation and on-going services for information systems and operations systems in support of core organizational functions. Using both business and technical skills, the Business Analyst works directly with clients to understand business requirements with enough detail and clarity to document and outline proposed solutions as well as provide troubleshooting support during testing, training and production use of core line of business applications with a primary focus on Accounting Systems. This individual will manage communications directly with clients throughout the client lifecycle, apply analytical and problem-solving skills to help identify, communicate, and resolve systems issues, and uncover opportunities for our clients to maximize the benefits of their technology investments.

Job Responsibilities

• Requirements Gathering & Analysis:

o   Collaborate with clients (decision makers, systems owners, end-users) to understand their business needs.

o   Translate business needs into clear, documented system requirements.

o   Create clear and comprehensive specifications, diagrams, and charts to guide configuration teams for core business applications.

• Solution Configuration & Optimization:

o   Assist in the configuration & automation of business applications, third party add on products and custom development/enhancements for core business applications, specifically Accounting Systems. Also includes work with CRM, HRMS and various third party integrated solutions.

o   Analyze existing systems to identify opportunities for improvement and leverage their full potential.

• Client Services & Support:

o   Assist with deployment of new integrations to existing core business applications.

o   Coordinate and perform in-depth tests (including user involvement) for modified and new systems.

o   Provide user training for core business applications.

o   Troubleshoot issues during testing, training, and production use of business applications.