Medical Records Specialist

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference

The Opportunity:

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

• Bonus Incentives

• Paid Certifications

• Tuition Reimbursement

• Comprehensive Benefits

• Career Advancement

• This position will pay between $15.00 - $16.05/hr based on experience  

This position will be based at two of the Bon Secours Facilities in the Richmond, VA area. You must be able to work onsite and travel between these locations: St Francis Medical Center Richmond and Southside Regional Medical Center. 

Work Schedule:

• Monday to Friday with possible weekend coverage as required. Candidate must be able to work a schedule between the hours of 7 am and 11 pm.

We are seeking a Medical Records (Health Information Management) Specialist. This role provides onsite support to the Health Information Management department in the areas of data capture, record analysis, record completion, birth registry, system support, quality and productivity. Ensures the integrity of all aspects of the legal health record by completing tasks in a timely fashion with exceptional quality. This role will support multiple facilities and will consist of pushing a cart and doing floor scanning of documents, there will be constant standing and walking involved in this role.

Job Responsibilities:

• Collects and prepares patient records for scanning; ensures that all documents are scanned into the correct patient file; ensures that all documents contain proper patient identification; arranges documents in chronological order and assigns batch labels to documents per HIM prepping policy and procedure.  Maintains record destruction log.  Files, maintains and destroys paper records post imaging in accordance with policy and procedures.

• Completes analysis/reanalysis of all records accurately and timely.

• Completes accounts using EPIC Waiting for Documentation and Missing Document work queues when missing documentation is received.

• Follow-up with ancillary/nursing departments for missing documentation as outlined.

• Follow-up with providers regarding missing documentation/dictation preventing the account from being coded.

• Completes unbilled spreadsheet with updates regarding the status of missing documentation and sends to management.

• Reviews medical record documentation in electronic medical records and creates appropriate charting deficiencies in the deficiency management system and assigns those deficiencies to the appropriate provider(s).

• Actively manages various analysis-specific work queues, electronic and manual, to ensure timely analysis and chart completion.

• Adheres to established company standards/policies and system workflow guidelines to add and re-assign accounts to appropriate work queues for processing.

• Identifies systematic problems and routes to the Manager for facility resolution.

• Promptly reports issues and trends not complying with facility or corporate policies/standards.

• Documents all workflows, including any alterations, modifications, and changes that will occur based on the processes that will be implemented or enhanced.

• Other duties as assigned.