Physician Director

Company Description

International SOS Government Medical Services, Inc. delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services, Inc., headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com

Job Description

This position is contingent upon award:

The Physician Director is the senior clinical leader of a VA Community Based Outpatient Clinic serving enrolled Veterans. This role combines direct patient care with medical leadership to ensure safe, high-quality, equitable, and Veteran-centered services aligned to the Patient Aligned Care Team (PACT) model, VA directives, and evidence-based practice. The Physician Director oversees the provider team, partners with nursing/administration on operations and access, drives quality and safety initiatives, ensures regulatory and accreditation readiness, and represents the clinic in market-level clinical governance.

• Direct supervision of employed/contracted providers (MD/DO, NP/PA); dotted-line leadership for clinical support staff in partnership with nursing leadership.
• Accountability for provider schedules, panel management, clinical productivity expectations consistent with VA policy, and adherence to quality/safety standards.
• May serve as Acting Clinic Director during absences, as assigned.
• Serve as physician-in-charge for the CBOC; model patient-centered, team-based care across primary care, behavioral health, and ancillary services.
• Lead PACT implementation and reliability (huddles, panel management, same-day access, care coordination, clinical reminders).
• Chair or participate in clinic quality and peer review activities; ensure OPPE/FPPE, provider competencies, and privileging requirements are met.
• Develop, implement, and monitor clinical policies, standing orders, and evidence-based care pathways consistent with VA directives.
• Partner with nursing leadership and practice administration on access, throughput, scheduling rules, and resource allocation.
• Provide comprehensive primary care within scope (history/physical, diagnosis, treatment plans, chronic disease management, procedures consistent with privileges).
• Use virtual modalities (video/telephone) and population health tools to close care gaps and support proactive Veteran outreach.
• Ensure accurate, timely documentation, order entry, and coding in the VA EHR (e.g., CPRS/Cerner) and ancillary systems.
• Own the clinic’s Quality Management plan: define aims, select measures, review dashboards, and run PDSA cycles for access, quality, and safety.
• Ensure adherence to infection prevention, medication management, test tracking/diagnostic follow-up, and safe handoff practices.
• Lead morbidity & mortality reviews and root cause analyses as indicated; ensure timely reporting and closure of safety events.
• Maintain survey readiness (e.g., Joint Commission), VA Environment of Care standards, and compliance with HIPAA/Privacy and OSHA requirements.
• Recruit, onboard, schedule, and evaluate providers (MD/DO, NP/PA); support precepting and mentoring.
• Conduct regular provider meetings and interdisciplinary case reviews; foster a just culture and high-reliability mindset.
• Provide coaching and performance improvement plans when needed; promote CME, board maintenance, and professional growth.
• Set and monitor access targets (third-next-available appointment, same-day access, consult turnaround); implement recovery plans.
• Optimize clinic templates, room utilization, and team workflows to reduce cycle time and improve continuity.
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