Assistant Facilities Director

Job Description

The Assistant Facilities Director will help leadership plan, administer and direct all activities related to Distributed Services Plant Operations & Maintenance in compliance with the standards established by Aramark and the client, through management of the vendor network and/or POM technicians, as well as the service dispatch process using a CMMS technology platform.  Establishes and maintains effective working relationships with other departments to provide a unified approach to POM management. Will also manage operations when the General Manager is absent.

 

The Assistant Facilities Director will support the development & growth of direct reports.  Will also focus on meeting and exceeding operating goals, client objectives and customer needs, and delivering the services Aramark is contracted to provide.

 

Work is generally conducted remotely with little to no direct supervision but will require 20-40% travel and a high level of client interaction.

Job Responsibilities

• In conjunction with the General Manager, directs all IFM activities for a specific Distributed Model client or group of clients.
• Leads operations in absence of General Manager
• Manages a vendor network and/or directs Aramark technicians to fulfill the work requests of the client at multiple locations across the Continental United States
• Ensures compliance with all contract obligations regarding timeliness of service and client satisfaction, and conduct operational audits to ensure a high level of execution and compliance by vendors, using a dashboard to measure KPIs
• May be required to participate in the development and oversight of Aramark and client budgets, ensuring effective financial management across account(s).
• Establishes and maintains effective communications and collaborative business relationships with client, vendors, facilities management team and National Service Center
• Uses EcoBPM CMMS system to properly support the operation and manage/close out work orders within established Service Level Agreements (SLAs) and trains others in its use
• Analyzes and takes action on business metrics
• Responsible for the training, development and performance management of service coordinator(s)
• Supports compliance with Aramark Facilities Services and regulatory agency standards and programs and translating corporate strategy into front line operational tactics and will ensure compliance with all OSHA regulations and other, local, state, and federal government regulations
• Process-focused and decisive to ensure effective execution of all department strategies/ initiatives to help meet company and client needs with a high standard of excellence, urgency and predictability
• Relentless commitment to safety excellence, demonstrates behaviors that drive a Safety FIRST core value, fosters a culture where every team member is empowered and supported to achieve a work environment without exposures and incidents - where No One Gets Hurt
• Creates a great employee work environment & inspires teamwork and partnership at all levels - internally and externally

Qualifications

• Bachelor’s degree from an accredited university/college is preferred
• Minimum of 2-3 years of experience in POM management required
• Working knowledge of facility related equipment such as boilers, chillers, generators, HVAC/R required
• Facilities Management Certification such as Certified Plant Maintenance Manager (CPMM) or equivalent is strongly preferred
• Proficiency in the use and functionality of Computerized Maintenance Management Systems is preferred.
• Minimum of 2 years prior experience in mentoring and developing direct reports is preferred
• High degree of integrity and business maturity
• Previous P&L experience is preferred  
• Demonstrated time management skills resulting in prioritizing time and resources accordingly
• Ideal candidates will possess a high energy level that is communicated to the team they will help lead as well as the client
• Demonstrate proven success in interfacing with a variety of organizational functions and considerable negotiation skills are also needed to drive results
• The ability to manage in a diverse environment with focus on client and customer services is a key success measure
• Strong interpersonal, analytical and communication (written and verbal) skills are essential for success in this role
• Candidates must possess a demonstrated attention to detail and ability to lead directly and through influence
• Candidate will be a self-motivated individual that can function with minimal supervisio