Senior Manager, Global Operations - USAID Exp. Required - Little Rock, Arkansas Candidates Strongly Preferred

Senior Manager, Global Operations  

POSITION TITLE: Senior Manager, Global Operations  

LOCATION: Remote, USA - Little Rock, Arkansas candidates are highly preferred

REPORTS TO:  Sr. Director, Global Operations 

 

About Winrock International 

Winrock International is a mission-driven, nonprofit organization that works to empower the disadvantaged, increase economic opportunity, and sustain natural resources. Winrock strives to bring sustainable solutions to complex challenges worldwide, partnering with local and international organizations to maximize impact. 

 

Position Summary 

The Senior Manager, Global Operations, will play a key role in supporting Winrock’s global operations by reviewing and negotiating domestic and global leases, property and foreign workers compensation insurance, and corporate travel programs. This role requires a detail-oriented professional with experience in international operations and a strong understanding of compliance, vendor management, and risk mitigation. The successful candidate will streamline processes, ensure compliance with organizational and regulatory requirements, and build strong partnerships with internal and external stakeholders to enhance operational efficiency across all regions. 

While this role may be based anywhere in the contiguous United States, the candidates will be expected to work on eastern or central time. Candidates based in Little Rock, Arkansas will be given highest priority. Candidates must have experience with USAID rules and regulations. 

 

POSITION RESPONSIBILITIES 

Key Responsibilities: 

Insurance Management: 

• Coordinate and oversee Winrock’s relationship with insurance brokers to ensure clear and consistent communication of organizational needs and risks. 

• Review and process domestic and international insurance claims. 

• Maintain insurance resources, including policy and procedure guidelines, checklists, and training materials. 

• Partner with People and Culture and Risk & Compliance teams to ensure insurance coverage aligns with Winrock’s needs and external risks. 

• Provide proposal support by reviewing insurance requirements and estimating costs. 

• Provide monthly insurance reports to the accounting team for billing purposes. 

• Complete insurance applications for annual renewal process.  

 

Travel Management: 

• Oversee the relationship with Winrock’s travel agency and travel security services to ensure they meet organizational needs and provide excellent customer service. 

• Manage travel and security contracts, including renewals and communication of updates to staff. 

• Provide support to Winrock staff regarding internal travel forms as well as address issues with the travel agency or the third-party travel booking platform. 

• Provide standard monthly travel training to domestic staff and provide as needed training to field office staff.  

• Maintain travel resources, including policy and procedure guidelines, checklists, and training materials. 

 

Office Leases: 

• Review and analyze office lease agreements, amendments, and renewals to ensure accuracy and compliance with company policies and procedures.  

• Provide feedback on lease terms and conditions with landlords to secure favorable terms for Winrock. 

• Collect & maintain lease information in SharePoint database (e.g., renewals, expirations) for institutional office location tracking. 

 

Operational Support: 

• Provide backup support for Home Office and Proj